Location:
Delta Airlines BDL - AVNPay Rate:
Salary - Salary Plan, 68,000.00 USD AnnualWork Shift:
Job Description
Aircraft Appearance ManagerOversee the airport appearance operations team while creating a work environment where people enjoy coming to work and collaborating to achieve the team’s goals and objectives. Provide customer service.
Responsibilities
Deliver effective aircraft appearance operations to our customers
Develop and analyze employee and equipment schedules in order to use resources most efficiently while meeting all work requirements
Address and resolve customer service issues in a timely manner with professionalism
Create a positive and inclusive work environment to lead and motivate team members
Recruit, hire, and train new team members to deliver excellent service
Manage safety and security procedures to comply with HHS operating standards
Skills
Interpersonal Skills: Ability to interact with individuals at all levels of the organization
Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
Customer Service: Service-oriented mentality with a focus on exceeding expectations
Professionalism: Maintain a positive and professional demeanor
Decision Making: Ability to quickly make sound decisions and judgments
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
2 to 5 years of management experience
Extensive airport operational experience
Working knowledge base of budgetary and financial responsibilities
Knowledge of applicable FAA and OSHA regulations
Proven track record of safety compliance and process improvement
Must possess a valid driver’s license and Motor Vehicle Report/MVR (varies by airport)
Must pass a drug test/ background check and be able to obtain airport security clearance
Ability to work a flexible schedule that may include nights, weekends, and holidays
Computer skills including word processing, spreadsheets, email, and ordering platforms
Must be willing to relocate for promotion opportunities
Not Required But a Big Plus
Proficiency in languages other than English, especially Spanish
Physical Requirements
Ability to stand, lift, bend, twist, push, pull, and reach for extended periods
Ability to lift up to 40 pounds in confined spaces
Willing to work outside in all weather conditions and in an environment with elevated noise levels
Must be able to work extended hours on short notice during non-routine operations
What We Offer
Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee assistance program (EAP)
Employee resource groups (ERGs)
Career development and ongoing training
Important to Know
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS Aviation
HHS Aviation is an industry-leading aviation services provider. We are known for our unwavering commitment to providing our customers with the highest-quality aviation service solutions. We utilize our decades of industry knowledge and experience to offer our customers the insight and perspective to augment their ground servicing programs. We are a service solutions partner, not simply a contract labor provider like many other ground service companies. We are quickly expanding our presence in the Southwestern United States, and we are looking for a high-performing industry professional who is looking to take ownership of our Southwestern operations.