Sales Engineer

Careers at KiteworksCurrent openings Back Sales EngineerAMER Remote, United States · Permanent · RemoteOverviewApplicationAbout this job Apply Share job Job description A Kiteworks Sales Engineer is deeply technical with great customer skills who is committed to solving prospects and customers problems and pain points using a consultative approach. When it comes to deploying enterprise software, you are the guru; this can be demonstrated by a track record of happy, referenceable customers. They appreciate your technical acumen and your diligence: no details about a customer project get by you.As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation through to Customer Success. You will engage with prospects to help them understand the solutions Kiteworks can provide an organization.What You'll Do:Educate prospective customers about the solutions the Kiteworks platform offers; present market comparisons of our competitors to demonstrate the advantage of choosing KiteworksProvide intensive pre-sales technical consulting to the sales staff and prospective Kiteworks clients, participating in online demonstrations of our product, conference calls and onsite visits.Drive the pre-sales process with a goal of closing business and increasing the dollar value of the PO through a consultative and collaborative approach with the prospect. Document success criteria and ensure all business requirements are met using the applicationConsult with the Regional Sales Manager during the proposal process to ensure that all technical information and recommendations address customer requirementsSupport Account Management, Marketing, Customer Success and customers to ensure newly released features are understood & how they might increase the value of existing installationsDocument market feedback and collaborate with Product Management to ensure future iterations of the Kiteworks platforms fits our client’s business needsProvide product responses for RFPs/RFIs. Own the process from start to finishProtect customer and prospect data by following secure handling practices and ensuring compliance with data protection policies during all sales activities. What You'll BringDegree in Computer Science, Mathematics (or equivalent) or 4 years of relevant experienceExperience with High Level Architecture Design, Networking and SecurityFamiliar with MFT, File Transfer, Networking, Security, Middleware, or B2B solutionsProtocols: SFTP, FTPS, HTTPS, S3, AS*, and other file transfer protocolsHands on development experience with some of the following: JavaScript, Python, PHP, XML, SQL, SOAP, REST APIsKnowledge of enterprise security standards like: SAML, LDAP(S), SSO, Syslog, SIEM, HSMExperience with EDI (Electronic Data Interchange), EAI (Enterprise Application Integration), and SOA (Service Oriented Architecture)Strong analytical skills and keen analytical prowessExperience in matching customer requirements to a given solution and managing Proof of Value (PoV) process to sell the solutionProblem solving skillsAbility to work independently and as part of a teamEffective communication skills, encompassing active listening, public speaking, presentation skills and written expressionCapability and self-motivation to learn new technologiesAbility and willingness to travel occasionally.The values that define usExecution – We deliver results with focus, ownership, and consistency. Our teams take initiative, solve challenges proactively, and continuously optimize how we work to create meaningful impact for our customers.Transparency – We communicate openly and clearly, ensuring stakeholders have the information they need to make informed decisions. We foster a culture of trust, welcome feedback, and embrace accountability in everything we do.Integrity – We uphold the highest standards of honesty and responsibility. Our teams act ethically, consistently honor commitments, and build trust through...