Customer Engagement Manager - Swine

Job Description

Customer Engagement Manager – Swine (Denmark)
Help Shape the Future of Sustainable Pig Production in Denmark

Are you a veterinarian who enjoys combining technical expertise, on-farm problem solving and close collaboration with veterinarians and pig producers? Do you want to help shape the future of sustainable pig production in Denmark? If so, this could be the opportunity you are looking for.

At Our Company's Animal Health department, we are driven by the Science of Healthier Animals and a strong belief in prevention as the foundation for animal welfare and farm productivity. Our ambition is clear: to deliver solutions, not just products. By combining scientific, commercial, and technological insights, we aim to be the partner of choice for Danish pig veterinarians and producers.

The Danish pig industry is facing significant challenges. We want to play an active role in supporting this transformation. To support this ambition, we are now looking for a Customer Engagement Manager for Swine in Denmark — a key field‑based role where you build strong, trust‑based relationships and turn insights into impact. In this role, you will function as our field-based swine expert and trusted partner for veterinarians and producers across Denmark. You will have significant influence on customer engagement activities, strategic initiatives, and the continued development of Our Company's Animal Health's swine business in Denmark.

Your Role

You will be responsible for field activities related to swine in Denmark working in close collaboration with dedicated Swine team colleagues. Your days will be varied: from discussions with veterinarians and farm visits to strategic planning and collaborative projects. You will play an important role helping customers navigate an increasingly complex industry environment by identifying opportunities, challenging existing approaches, and supporting the implementation of innovative and sustainable solutions.

You will:

• Build and deepen partnerships with Danish pig veterinarians and other key stakeholders
• Identify new opportunities and develop account plans for key customers
• Support pig veterinarians in their work offering diagnostic insights and on‑farm problem-solving
• Educate farm staff to ensure optimal vaccination procedures
• Translate science into useful practical knowledge shared at customer interactions
• Lead or participate in projects with veterinary practices and other partners
• Collaborate cross‑functionally with committed colleagues within the broader Swine Team, Livestock, Marketing and Technology departments
• You will contribute directly to the team’s sales and activity goals and help shape our long‑term swine strategy in Denmark.

Who You Are

You want to combine veterinary expertise with a commercial, solution‑oriented mindset. You enjoy being in the field, building relationships, and turning insights into practical solutions on farm. You are curious, adaptable, and motivated by helping customers succeed in a rapidly changing industry.

We believe you have:

• Degree in veterinary medicine
• Fluency in Danish and English
• Good knowledge of the Danish swine market
• Practical experience from the Danish pig industry, veterinary practice, industry consultancy, or a similar customer-facing role is considered a strong advantage.
• A commercial, collaborative mindset and motivation to drive business impact A proactive, independent work style and strong team spirit Scientific understanding and familiarity with relevant therapy areas
• High personal drive, sense of urgency, and results-orientation
• Excellent people and communication skills
• A structured, data‑driven approach and ability to manage multiple priorities
• An agile mindset and willingness to try new ways of working

What We Offer:

• Full‑time, field‑based position in Denmark, working from a home office
• Approximately 80% of time spent in the field, primarily within Denmark, with sporadic Nordic/European trips
• Compensation package according to qualifications, including pension, company car, and home office set-up
• Strong opportunities for professional development and continuous learning· 
• The opportunity to influence the future direction of our Animal Health's swine business· 
• A highly collaborative Nordic team culture built on trust, openness, knowledge-sharing, and a genuine care for personal well-being and a willingness to support one another 
• An environment where ideas are welcomed, expertise is valued, and continuous improvement is encouraged
• The opportunity to make a real difference for animal welfare, farm productivity, and the future of Danish pig production

You will join a highly experienced Nordic swine team with deep scientific, commercial, and field expertise. We believe the best solutions are created through collaboration, curiosity, and mutual respect. While we work independently and close to our customers, we succeed as one team, sharing knowledge, supporting each other, and continuously challenging ourselves to improve.

Ready for Your Next Challenge within Swine Health?

For questions or wishes to know more, please contact: Gitte Blach Nielsen, Swine Business Lead, at +45 2018 0824

Send your application and CV latest by September 15th 2026 – and become part of our committed Nordic team, who every day puts animal welfare, preventive health, and sustainable results first. 

Required Skills:

Account Management, Animal Welfare, Collaborative Development, Customer Engagement, Customer Relationship Management (CRM), Danish Language, Data Analysis, Relationship Building, Sales Process Management, Strategic Planning, Trusted Advisor Relationships, Veterinary Consulting, Veterinary Practice

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

75%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

N/A

Job Posting End Date:

09/16/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.