Finance Desk Applications Support Analyst

Single PositionExplore a Career With UsView All JobsHybridFinance Desk Applications Support AnalystBELFAST, United Kingdom No longer accepting applications.Job ID26976607Date posted07/01/2026DepartmentTechnologyCiti, the leading global financial services company, does business in over 100 countries, providing consumers, corporations, governments and institutions with a range of financial products and services. Our Markets & Banking business is a global leader in banking, capital markets, and transaction services, with a presence in many countries dating back more than 100 years. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi is a leader in financial services technology, building and operating innovative systems that process millions of transactions and trillions of dollars daily.The Finance Desk (FD) support group provides technical and business support for Citi’s global Finance Desk.  Support teams are located in multiple regions; Belfast, Shanghai, India and Mississauga.The FD application suite servers Finance Desk trading and related business areas. The ‘Finance Workstation’ application is a trade capture system used by Global Finance Products area for capturing Repos, Buy/sellbacks, Borrow/Loans & some Money market transactions.The Role:We are searching for a highly motivated and enthusiastic person who will work as part of the Finance Desk  support team based in Belfast. We work in partnership with the business running the application production platform, providing quick resolutions to their issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.You will have the opportunity to further develop knowledge of financial markets, and work closely with other technology partners globally – helping to drive and track projects around stability and service improvement, incident resolution and follow-up activities and providing strategic technical solutions.Candidate will also have the opportunity to manage projects implementing and maintaining automated tools and monitoring solutions used by the Support team.Key Responsibilities:Provide user and batch support for trade booking application ‘Finance Workstation’, ‘Positions’ and Risk applicationStart of day checks, continuous monitoring of application and underlying infrastructureExpected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.Develop and maintain technical support documentationAct as a liaison between users/traders, interfacing internal technology groups and vendorsParticipate in application releases, testing and deployment into productionPerform post release checkouts after application releases and infrastructure updatesActive involvement in and ownership of Support Project items, covering Stability, Efficiency and Effectiveness initiatives.Development Value:You will gain significant experience of the advanced technologies used to run our business regionally and globally, giving you the vast exposure to new and existing methodologies and systems.Chance to work as part of a global teamGain experience in liaising with Trading/Sales & Middle Office Counterparts.Opportunity in expanding skillset in established technologies such as TIBCO EMS/Oracle/Unix/LinuxKnowledge/Experience: Working knowledge of Sybase SQL. (Able to build ad hoc SQL queries)Working knowledge of UNIX (Solaris/Linux). (Able to navigate the system and know the core administration functions)IT/spreadsheet/analytical/modelling skills)Desirable:Basic Business knowledge/ understanding of financial markets and products.Coding / scripting experience preferable (any language)Experience with real-time monitoring systems such as ITRS Netagent.Skills:Strong analytical skills & attention to detailIT (spreadsheet/analytical/modeling...