Management Level
AssociateJob Description & Summary
At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience.Those in inclusion, culture and wellbeing at PwC, you will support the business with the delivery of the firmwide strategy through embedding our values and desired culture, with a particular emphasis driving inclusion, maintaining and building trust and active engagement with our people. You will play a critical role in how we attract and retain diverse talent and create an engaging employee experience in an environment where everyone has an equal opportunity to fulfil their potential and thrive. This includes focusing on reinforcing behaviours that support our people’s wellbeing, productivity and sense of belonging, regardless of when, where or how we work.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Job summary:
The Wellbeing Coordinator plays a vital role in supporting the design, administration, and delivery of wellbeing initiatives across PwC Africa. This dynamic role combines hands-on coordination and administrative duties with growing responsibility for event and project management, data integrity, and internal and external stakeholder communication. The incumbent will work collaboratively with multiple regional teams, service providers, and contacts across multiple PwC Africa countries to ensure wellbeing programs run effectively and contribute to a positive workplace culture. The role emphasises proactive coordination, and the ability to work across multiple initiatives and deadlines simultaneously. The role offers an opportunity to further develop project management and communication skills with a view to progressing into senior wellbeing support roles.
Key responsibilities:
Primary duties (non-negotiable):
Maintain, update, and verify wellbeing trackers, attendance registers, and administrative records with accuracy which includes but not limited to consistent naming and live linkage to the Power BI dataset within the agreed timeliness.
Capture, organize, and analyze wellbeing data for reporting purposes, ensuring completeness and facilitating insights to support program improvements.
Manage the processing of invoices and payments, including document handling, tracking approvals, updating budget spreadsheets, and following up on payment status with diligence.
Independently schedule meetings, wellbeing sessions, and events, managing invites, reminders, and logistical arrangements.
Coordinate wellbeing talks, campaigns, and onsite initiatives, managing bookings, registrations, event logistics, and day-of-event support across virtual and physical settings.
Prepare and review administrative materials such as booking forms, attendance lists, communication drafts, posters, and event documentation.
Support and contribute to wellbeing communications by drafting messages, maintaining calendars, sharing reminders, and keeping communication platforms like SharePoint and Teams up to date.
Act as a key liaison with internal teams across PwC Africa, service providers, and regional contacts on routine and escalated wellbeing program matters.
The individual will be responsible for running a range of smaller wellbeing projects and campaigns, such as Wellness days, Blood drives, and Vitamin B and Flu vaccinations (across regional offices).
Proactively identify and escalate issues, or gaps in information to wellbeing leadership for timely resolution.
Contribute to the ongoing improvement and expansion of wellbeing initiatives by supporting ad hoc projects and new program development.
Provide mentorship or guidance to junior team members or interns as appropriate, fostering a collaborative and growth-oriented team environment.
Ensure strict confidentiality, data protection, and adherence to firm policies in all activities.
Qualifications and experience:
Minimum qualifications and experience:
Matric / Grade 12 or equivalent required; relevant diploma/certificate in Human Resources, Business Administration, Wellness, Event Management, or related field preferred.
2 to 5 years’ experience in administrative, coordination, or project support roles with increasing responsibility, ideally within professional services or corporate wellbeing functions.
Experience managing events, data, and budget administration processes.
Proficiency in Microsoft Office suite (Outlook, Teams, Excel, PowerPoint) and familiarity with SharePoint or other intranet platforms.
Exposure of data analysis/reporting tools and internal communications support is advantageous.
Experience working in a professional services, corporate, or support services environment would be beneficial
Behavioural attributes:
Strong ownership and accountability with the ability to manage priorities independently and escalate appropriately.
Effective communicator with the ability to engage and influence a range of stakeholders professionally and respectfully.
Meticulous attention to detail balanced with the ability to see the bigger picture and contribute to continuous improvement.
Reliable, professional, and discreet, with sound judgment in handling sensitive and confidential information.
Adaptable and resilient, embracing feedback and changes in priorities.
Collaborative team player who supports peers and contributes to a positive workplace culture.
Skills and competencies:
Core skills required:
(non-negotiable, essential skills required for the role, both technical and soft skills)
Excellent organisational and administrative skills with a focus on accuracy and efficiency.
Strong written and verbal communication skills.
Ability to manage multiple tasks, meet deadlines, and work under pressure.
Basic to intermediate data management and reporting capabilities.
Budget and invoice administration experience.
Competent use of technology platforms including Microsoft Office and SharePoint.
Working conditions:
Work environment, hybrid model, etc.
This role follows a hybrid working model consistent with PwC policy, requiring office presence for team collaboration and event support. Coordination may span multiple teams, locations, and third-party providers, with occasional after-hours work during events or campaigns.
Data protection notice:
By applying for this position, you consent to the collection, use, and storage of your personal information in accordance with PwC’s data protection policy. Your information will be used solely for recruitment purposes and will not be shared with third parties without your written consent.
Equal opportunity employer statement:
PwC is committed to transformation and employment equity, in alignment with the Employment Equity Act of South Africa. We strive to create a diverse and inclusive workplace that reflects the demographics of our country. Our goal is to foster an environment where all employees can thrive and contribute to our shared success.
Travel Requirements
Up to 20%Available for Work Visa Sponsorship?
NoJob Posting End Date
August 12, 2026