Associate Systems Engineer
Job Summary:
The Associate Systems Engineer ensures the availability, security, and performance of the enterprise infrastructure. This role focuses on the installation, configuration, maintenance, and monitoring of Windows Server (2022/2025) environments, Active Directory, and foundational virtualization technologies. Acting as a foundational technical resource, the Associate Engineer assists with system upgrades, troubleshoots service disruptions, and maintains comprehensive technical documentation to support operational continuity.
Job Duties:
- Monitors and maintains servers and possibly storage systems
- Analyzes and troubleshoots system issues
- Assists with the performance and coordination server replacements and server builds
- Monitors, manages and maintains Active Directory
- Acts as a technical resource for the Project Management Office
- Completes and upgrades system documentation
- Responsible for remote administration, design and implement of troubleshooting issues, and update/deploy Microsoft solutions
- Triage and resolve escalations from the team within defined customer SLAs
- Be a problem solver - Identify solutions for hardware, software, and network issues
- Leverage remote support tools to resolve support requests
- Communicate with clients and project leads in a highly professional and timely manner
- Other duties as required
Supervisory Responsibilities:
- N/A
Qualifications, Knowledge, Skills, and Abilities:
Education:
- High School Diploma/GED, required
- Bachelors degree in Computer Science or Information Systems, preferred
Experience:
- One (1) or more years of experience managing multiple systems, required
- Ability to update and manage technical Tier 1, 2 and 3 escalation issues and identify solutions in fast-paced environment, required
- Prior experience with HP ProLiant servers, HP Blade chassis, Cisco UCS Servers, preferred
License/Certifications:
- Microsoft MCSA / MCSE certification, preferred
- Microsoft Certified: Azure Fundamentals (AZ-900) or Azure Administrator Associate (AZ-104), preferred
Software:
- Prior experience managing and maintaining Microsoft Windows Servers 2022/2025; Windows 11, required
- Prior experience or knowledge of VMWare ESX v8, preferred
- Prior experience with RedHat Linux v8 or newer, preferred
Language:
- N/A
Other Knowledge, Skills & Abilities:
- Strong oral and written communication skills
- Excellent interpersonal and customer relationship skills
- Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details
- Capable of successfully multi-task while working independently or within a group environment
- Ability to rely on extensive experience and judgment to plan and accomplish goals
- Capable of working well under pressure while dealing with unexpected problems in a professional manner
- Capacity to communicate and interact with all levels of employees and management
- Ability to interact and build consensus among people
- Ability to work after standard business hours and travel
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $100,000 - $120,000
Maryland Range: $100,000 - $120,000
NYC/Long Island/Westchester Range: $100,000 - $120,000