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Retail Operations Manager

The Naked Market
Los Angeles, CAPosted Jul 27, 2026
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Retail Operations Manager

The Naked Market Los Angeles Metropolitan Area

Retail Operations Manager

The Naked Market Los Angeles Metropolitan Area 3 days ago Be among the first 25 applicants

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IF INTERESTED: to apply, please email careers@flockfoods.com with your resume/portfolio and a short description of your interest in the role. Thanks!


LOCATION:

HYBRID - Los Angeles 2-3x/week in person


About Flock Foods

Flock Foods is a fast-growing food company committed to bringing innovative, high-quality products to market. We operate at the intersection of culinary creativity and supply chain excellence, and we're looking for sharp, driven professionals to grow with us.


Role Overview

We are seeking a hands-on Operations Manager to support and optimize our end-to-end supply chain operations to help roll out products into new retailers. This role sits at the heart of our operations — managing ERP systems, coordinating inventory, and driving continuous improvement initiatives across purchasing, logistics, and production planning.


Qualifications & Requirements

  • 3–5+ years in retail operations, supply chain, or CPG.
  • Experience managing new retailer rollouts and new product launches.
  • Cold chain experience heavily preferred.
  • Strong understanding of inventory, logistics, forecasting, and retailer compliance.
  • Experience with ERP/EDI systems and strong Excel skills.
  • Food & beverage experience required.
  • Ability and willingness to travel to our manufacturing plant in Los Angeles 2–3 days per week.



Key Responsibilities

  • Own operational execution of new retailer launches, from setup through first delivery.
  • Manage new product launches, coordinating inventory, production, logistics, and retailer requirements.
  • Oversee retailer orders, inventory levels, fulfillment, OTIF, and compliance.
  • Coordinate with 3PLs, distributors, warehouses, and freight partners.
  • Manage cold-chain logistics and troubleshoot delivery or temperature-related issues.
  • Partner with Sales and Supply Chain on forecasting and inventory planning.
  • Identify operational issues, retailer chargebacks, and process improvements.

ERP Management

  • Manage and maintain ERP system data integrity across production and supply chain modules.
  • Input, track, and report on production orders, BOMs, and inventory transactions.
  • Oversee and audit ERP entries to proactively catch and correct data errors before they impact production or reporting.
  • Identify system gaps and work with stakeholders to implement process improvements within the ERP.

Inventory Management & Purchasing

  • Monitor and control raw material, packaging, and finished goods inventory levels.
  • Establish and maintain reorder points for packaging materials to ensure uninterrupted production.
  • Conduct cycle counts and reconcile discrepancies between physical stock and ERP records.
  • Develop inventory strategies to reduce waste and improve stock accuracy.
  • Issue and manage purchase orders with domestic and international suppliers.
  • Negotiate pricing, lead times, and terms to optimize cost and availability.
  • Build and maintain strong supplier relationships to ensure reliable supply.

Logistics

  • Coordinate cross-border shipments between Tijuana and Los Angeles, as well as freight and parcel shipments to customers.
  • Continuously evaluate carriers, routes, and shipping methods to identify opportunities to improve efficiency and reduce costs.

Planning & Forecasting

  • Develop and maintain production planning schedules aligned with demand forecasts and material availability.
  • Compare planned vs. actual production on an ongoing basis to identify variances and surface errors early.
  • Build and refine processes to systematically catch planning and production discrepancies before they escalate.
  • Analyze forecast accuracy and recommend adjustments to minimize risk of stockouts or overstock.



What We Offer

  • Competitive salary commensurate with experience.
  • Opportunity to work with a dynamic, entrepreneurial team shaping the future of food.
  • Cross-border exposure with career growth in a fast-scaling company.
  • Collaborative, inclusive, and mission-driven work culture.

Benefits:

  • 401(k)
  • Dental insurance
  • Family leave
  • Health insurance
  • Paid time off

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Management and Manufacturing

  • Industries

    Food and Beverage Services

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