About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

SHI International Corp. is seeking a detail-oriented and proactive Vendor Management Representative to support the development and execution of SHI's vendor management and procurement lifecycle program. This role plays a key part in maintaining vendor data integrity, supporting performance tracking, and assisting with risk and compliance activities across SHI's extensive vendor ecosystem.

Working closely with the Director of Vendor Management and cross-functional teams, the Vendor Management Representative helps ensure vendor relationships are managed efficiently, risks are identified and mitigated, and procurement processes are optimized to support SHI's operational and strategic objectives.

Role Description

• Assist with the onboarding, maintenance, and offboarding of vendors in accordance with SHI policies and procedures.

• Maintain accurate vendor records and documentation.

• Prepare reports and dashboards to track vendor performance, compliance status, and risk indicators.

• Support the collection and review of vendor due diligence materials, including certifications, financial statements, and security attestations.

• Identify potential risks and assist with remediation tracking efforts.

• Identify opportunities to streamline vendor-related workflows and support the implementation of process improvements.

• Assist in the evaluation and utilization of vendor management tools and procurement platforms.

• Ensure data accuracy and system integrity across vendor management systems.

• Partner with Legal, Finance, Cybersecurity, and Procurement teams to ensure vendor activities align with SHI's compliance and operational standards.

• Support the resolution of vendor-related issues, including delivery delays, documentation gaps, and vendor performance concerns.

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Behaviors and Competencies

• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.

• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.

• Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.

• Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact.

• Detail-Orientated: Can identify errors or inconsistencies in work and make necessary corrections.

• Focus: Can identify potential distractions, propose solutions, and maintain focus on tasks without explicit instructions.

• Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations.

• Planning: Can identify opportunities for improvement, propose plans, and organize resources without explicit instructions.

• Professionalism: Can identify opportunities for improvement, propose solutions, and take action to enhance professional conduct without explicit instructions.

• Judgement: Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience.

Skill Level Requirements

• Strong analytical and problem-solving skills with exceptional attention to detail.

• Ability to interpret data and identify trends, risks, and opportunities for improvement.

• Excellent communication and organizational skills.

• Ability to manage multiple priorities, projects, and deadlines effectively.

• Strong collaboration skills with the ability to work cross-functionally across departments and with external vendors.

• Proficiency in Microsoft Excel.

• Experience utilizing vendor management systems and procurement platforms.

• Detail-oriented approach to managing vendor data and documentation.

• Proactive mindset with the ability to identify issues and contribute to effective solutions.

Other Requirements

• Bachelor's degree in Business, Supply Chain Management, Finance, or a related field.

• 2 to 4 years of experience in vendor management, procurement, compliance, or a related function.

• Familiarity with vendor risk assessment methodologies and procurement processes.

• Experience with vendor management systems such as Coupa, SAP Ariba, Salesforce, or similar platforms.

The estimated annual pay range for this position is $40,000 - $70,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status