Product Manager II

Own the roadmap, priorities, and execution for a clearly defined area of the printer and print-firmware stack, from problem definition through ship, with support from engineering and PM leadership. Lead your area's migration off legacy, vulnerability-prone print drivers to the modern print stack as part of the Windows 27H2 security-first release. Define and track quality and security measures for your area [e.g. driver reliability, vulnerability exposure, print success] and drive them to target. Partner with the printer manufacturers relevant to your assigned area (e.g. HP, Ricoh, Canon, Epson, Xerox, Kyocera) on driver architecture and quality, for portfolio-wide commitments. Work with independent software vendors (ISVs) and internal engineering to reflect relevant print scenarios in your area's roadmap. Run escalations for your area end-to-end — triage, drive resolution across partners and engineering, and own the tradeoff decisions. Turn telemetry from cloud and local print into prioritization decisions and clear, data-grounded recommendations. Bachelor's Degree AND 2+ years experience in product/service/program management or software development. OR equivalent experience. Bachelor's Degree & 3+ years of experience in product management, program management, or software development (or equivalent experience). Demonstrated ownership of a technical product or platform area end-to-end, including making and defending tradeoffs. Experience with operating-system platforms, device drivers, firmware, or print/imaging technologies. Experience working directly with original-equipment-manufacturer (OEM) and/or independent-software-vendor (ISV) partners on hardware or platform commitments. Familiarity with open standards and certification processes (e.g. Mopria) and with security or vulnerability management for platform software. Ability to translate telemetry and customer signals into prioritization and stakeholder-ready recommendations.