Senior AI Solutions Consultant (HR Transformation, Copilot Studio)

Your role

As a Senior AI Solutions Consultant, you will support HR transformation initiatives by identifying opportunities to improve employee and manager experience through AI. You will work at the intersection of HR and technology, helping clients streamline processes, design AI-enabled ways of working, and adopt agentic solutions that increase efficiency and service quality across People Operations.

Your project

You will join a growing team focused on transforming HR operating models with AI. Depending on the client and business challenge, you will help shape initiatives spanning employee services, talent acquisition, onboarding, case management, knowledge management, and workforce operations.

Your tasks

• Analyze HR processes and identify opportunities for automation and AI adoption
• Design and configure AI agents, prompts, conversation flows, and business rules
• Translate business requirements into AI-enabled workflows and user journeys
• Support implementation of AI solutions across HR and People Operations processes
• Collaborate with business stakeholders to define and prioritize transformation initiatives
• Test, validate, and optimize AI-driven solutions and employee experiences
• Monitor adoption, performance, and business outcomes of implemented solutions
• Contribute to best practices, reusable assets, and knowledge-sharing initiatives

Your profile

• 4+ years of experience in HR: HR transformation, HR technology, People Operations, Employee Services, Talent Acquisition and the ability to translate business challenges into digital solutions
• Familiarity with HR technology platforms eg.: Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, Zendesk or other
• Practical experience using AI tools to improve workflows, automate tasks, or create AI assistants, agents, or prompt-based solutions: Microsoft Copilot Studio preferred, OpenAI as optional
• Knowledge of Power Platform, of Agentic AI, RAG, LLM-based assistants, and AI governance
• Analytical mindset with strong problem-solving and communication skills
• Ability to explain technology concepts to business audiences and influence decision-making
• English - ability to communicate technical concepts to business audiences
• Nice to have: Azure AI Foundry, ServiceNow AI Agents, Salesforce Agentforce, UiPath Agent Builder, or similar AI platforms