Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.As Regional Sales Manager for Aviation Global Services (AGS) APAC, you will be the trusted commercial face of Thales for our Avionics and In-Flight Entertainment (IFE) aftermarket business across the region. Owning a dedicated sales portfolio — spanning domestic, intra-Group and indirect export sales — you will drive revenue growth, deepen customer relationships, and help shape the future of AGS in one of the world's most dynamic aviation markets.
Why This Role Matters
- Take ownership of the full AGS services perimeter across Avionics and IFE, directly influencing the financial performance of the aftermarket business.
- Play a lead role in high-value hunting campaigns and strategic growth initiatives set by the AGS Central Sales & Marketing Team.
- Act as a key member of the Account Management Team, championing customer satisfaction across your allocated accounts.
- Contribute directly to AGS's ambition to recover and grow repair market share in line with our worldwide strategic objectives.
What You'll Do
- Deliver against Order Intake (OI) and Gross Margin on Order Intake (GMOI) targets for the region of responsibility.
- Lead prospecting, marketing and negotiation activities to drive sales of AGS products and services.
- Act as Capture Leader, partnering with the AGS Bid Management team to win strategic deals.
- Report regularly on active sales campaigns to the Area Director.
- Build and own the regional sales plan, mapping opportunities by fleet and customer in line with overall strategy.
- Conduct strategic sales-campaign analysis and ad hoc competitor benchmarking.
- Serve as the primary point of contact between Thales and the customer base for AGS business activity.
- Partner with Customer Success teams to ensure contractual commitments and customer satisfaction are met.
- Represent AGS at key trade shows and industry events.
- Travel regularly to meet with airline and MRO customers across the region.
- Project a consistently high standard of commercial and technical service to customers.
- Liaise with external stakeholders — including marketing consultants recognized by AVS, representatives of Airbus, Boeing and regional aircraft manufacturers — as required.
- Collaborate with internal Thales stakeholders to guarantee an excellent, joined-up customer experience.
- Coordinate with Thales partners on the sale of AGS products
What You Bring
Education & Knowledge
- Bachelor's degree in a related field.
- Strong grounding in customer relationship management.
- Sharp awareness of the political, economic and competitive landscape across the region.
- Deep understanding of customers, operators and the wider aviation environment, ensuring high-quality commercial and technical engagement.
Experience
- 5+ years in sales or marketing within the aviation sector, including at least 2 years in an international environment.
- 5+ years of experience in customer relationship management.
Skills & Attributes
- Excellent communication and presentation skills.
- A collaborative team player who thrives under pressure and brings genuine enthusiasm to the role.
- Fluent spoken and written English.
- Willingness and ability to travel frequently and perform in a fast-paced, high-pressure environment.
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.