Table Games Dual Rate Supervisor/ Dealer - Full Times

Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. 

 Supervising: 

• Monitors all games in assigned pit.  Maximum number of tables he/she may be responsible for is six (6).
• Open and close table games in assigned area verifying count as provided by the dealer.
• Inspect card decks prior to play.
• Track and record player buy-ins, wins, losses and bet amounts.
• Monitor bets and payouts and correct as needed.
• Complete rating cards for players.
• Initiate and verify fills to tables.
• Process player requests for credit and extend to guest upon approval.
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.

• Provide complimentary items to guests as requested in accordance with policies and procedures.

   Dealing: 

• Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor.
• Deal Table games and/or Poker games, payout winnings, exchange currency for chips and inform guests of game rules.
• Change over deck of cards or dice, inspect and mix cards.
• Verify bank roll fills with the supervisor and security personnel.
• Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with game rules and minimums set.
• Close game; sort cards, balance rack, count chips and sign off with the supervisor.
• Assist guest with questions on casino activities or refer to appropriate personnel.
• Must have excellent guest service skills.
• Other duties as assigned.

• Must be 21 years of age or older
• Proficient in English verbal and written
• High school diploma or equivalent preferred
• Knowledge of casino rules, procedures, and Regulations as related to Poker/Table Games required.
• One (1) to two (2) years supervisory experience preferred.
• Flexible to work various shifts, weekends, and holidays
• Knowledge of game and dealing techniques required.
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission, with access to the vessel required.

ADDITIONAL REQUIREMENTS

• Visually acuity-distinguish colors, shapes etc
• Ability to have professional interactions with guests.
• The Ability to visually monitor multiple tables simultaneously.
• Ability to lift, carry, and push objects up to 25 pounds 
• Ability to bend, reach, twist, and stretch repeatedly 
• Must be able to tolerate exposure to bright/flashing lights
• Ability to tolerate fast-paced, high pressure environment
• Must be able to work from a seated/standing/walking position for extended periods
• Must be able to tolerate large crowds/high traffic
• Ability to tolerate temperature variations
• Must be able to communicate in a loud environment.
• Ability to work in a smoking and noisy environment