Compliance & Engagement Lead

Job Title:

Compliance & Engagement Lead

Job Description

Drive compliance. Inspire engagement. Make an impact.

Are you passionate about creating a culture of compliance while fostering an engaging and inclusive employee experience? Do you thrive in roles where you can collaborate with stakeholders, drive governance standards and create initiatives that positively influence people and performance?

Join Concentrix and become part of a global team that powers the world's best brands.

We're looking for a proactive and organized Compliance & Engagement Lead to ensure regulatory and client compliance requirements are consistently achieved while driving employee engagement initiatives that strengthen culture, recognition and team morale.

In this role, you'll work closely with Operations, HR, IT, Learning & Development and Client stakeholders to maintain compliance standards, support audit readiness and create meaningful engagement programmes that enhance the employee experience.

At Concentrix, we believe our people are our greatest strength. You'll work in a collaborative, fast-paced environment where integrity, continuous improvement and employee development are at the heart of everything we do.

If you're passionate about governance, employee experience and making a positive impact across the business, we'd love to hear from you.

Join us as a Compliance & Engagement Lead in our Cape Town site and take the next step in your career.

What you will do in this role

As a Compliance & Engagement Lead, you will:

• Drive adherence to client and organisational compliance requirements across the business.

• Coordinate and monitor annual compliance training to ensure completion within required timelines.

• Manage compliance-related access controls, permissions and governance activities.

• Support audit readiness by maintaining accurate records, documentation and compliance evidence.

• Track, monitor and report on compliance metrics, risks and action plans.

• Identify compliance gaps and work with stakeholders to implement sustainable corrective actions.

• Develop and coordinate employee engagement initiatives that promote a positive and inclusive workplace culture.

• Plan and deliver recognition programmes, employee appreciation activities and account engagement events.

• Support communication initiatives that promote employee awareness, engagement and organisational values.

• Build strong relationships with internal stakeholders to encourage collaboration and continuous improvement.

• Recommend and implement innovative ideas that enhance both compliance performance and employee engagement.

Your qualifications

Concentrix is a great match if you have:

• Strong understanding of compliance processes, governance principles and audit requirements.

• Experience coordinating training, compliance programmes or governance initiatives.

• Excellent organisational and project coordination skills.

• Strong stakeholder management and relationship-building abilities.

• Excellent written, verbal and presentation skills.

• Strong analytical skills with the ability to interpret compliance data and identify trends.

• High attention to detail with excellent record-keeping and documentation skills.

• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.

• Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook.

• A proactive mindset with a passion for continuous improvement, collaboration and employee experience.

What's in it for you

At Concentrix South Africa, we're committed to supporting your wellbeing, professional development and long-term career growth.

When you join our team, you'll enjoy:

• Competitive salary.

• Permanent full-time employment.

• Annual leave starting at 15 working days, increasing with length of service.

• Pension and Provident Fund.

• Medical Aid options.

• Paid sick leave.

• Paid maternity, parental, adoption and commissioning parental leave after one year of service.

• Paid Family Responsibility Leave after four months.

• Funeral cover.

• Access to learning, leadership development and career progression opportunities.

• The opportunity to work for a global leader in customer experience solutions.

Power the best version of you!

If you're ready to champion compliance, strengthen employee engagement and help create a workplace where people and performance thrive, we'd love to hear from you.

Apply today and discover why more than 440,000 game-changers around the globe choose Concentrix as their employer of choice.

Concentrix is an Equal Opportunity Employer

Concentrix is committed to creating an inclusive workplace where everyone belongs. We welcome applications from all qualified candidates regardless of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status or any other legally protected characteristic.

Employment Equity

Concentrix is committed to fostering a diverse, equitable and inclusive workplace. In accordance with the Employment Equity Act and our Employment Equity Plan, preference may be given to suitably qualified candidates from designated groups. However, all appointments are made based on merit, business needs and the candidate's ability to perform the inherent requirements of the role.

We are committed to providing reasonable accommodation throughout the recruitment process for applicants with disabilities. If you require accommodation at any stage of the recruitment process, please let us know when submitting your application.

Location:

ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Language Requirements:

Time Type:

Full time