Head of Immigration

<h2>About us</h2><p>Borderless is simplifying the complexity of global immigration, starting with the UK.</p><p>Immigration is one of the most important - and most broken - systems in the global economy. It’s shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.</p><p>Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.</p><p>Backed by Entrepreneur First and <a target="_blank" href="http://Backed.VC">Backed.VC</a>, we’re already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.</p><p>Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.</p><p></p><h2>Role overview</h2><p>This is a pivotal leadership position designed to cement Borderless as a top-tier immigration authority and a trusted partner for enterprise-level organisations. You will serve as our most senior expert, providing strategic guidance to high-stakes customers while mentoring our team of Immigration Advisers to ensure excellence across all casework.</p><p></p><h2>What you'll be doing</h2><ul><li><p>Act as the final point of authority and sign-off for complex immigration matters, providing the decisive expertise required for high-stakes cases.</p></li><li><p>Drive net revenue retention and customer loyalty by ensuring every client receives expert-led, accurate, and strategic immigration guidance.</p></li><li><p>Lead, mentor, and upskill the Immigration Adviser team, ensuring they remain at the forefront of Home Office regulations and industry best practices.</p></li><li><p>Support the sales and customer success teams by joining enterprise account calls, building immediate credibility with large-scale organisations.</p></li><li><p>Represent Borderless as a thought leader by running webinars and producing insights that translate complex legislative changes into actionable business advice.</p></li><li><p>Collaborate with senior leadership to refine our immigration function's structure and operational strategy as we scale upmarket.</p></li></ul><p></p><h2><strong>👩‍💻 Who You Are</strong></h2><ul><li><p>Extensive senior-level experience within a reputable law firm or directly within the Home Office, specifically focused on UK immigration.</p></li><li><p>Active IAA accreditation with a deep understanding of the current regulatory landscape and compliance requirements.</p></li><li><p>Proven leadership capabilities, with the confidence to take full accountability for complex legal decisions and team performance.</p></li><li><p>A track record of supporting corporate clients and the ability to build trust with senior stakeholders in large organisations.</p></li><li><p>Exceptional communication skills, capable of translating technical legal nuances into clear, commercially-minded advice for customers and internal teams.</p></li><li><p>A proactive mentoring style, with a genuine interest in developing the talent and technical expertise of junior colleagues.</p></li></ul><p></p><h2>🧪 <strong>Interview Process</strong></h2><ul><li><p>30 minute mock interview with talent</p></li><li><p>45 minute interview with the hiring manager</p></li><li><p>60 minute final onsite interview</p></li></ul><p></p><h2><strong>💯 Benefits</strong></h2><p>🏢 3 days in office, 2 days remote</p><p>🌮 Monthly company in office lunches</p><p>🕺 Monthly company team events</p><p>✈ Annual offsite (our last one was in Palma!)</p><p>👩‍⚕️ Comprehensive private medical insurance.</p><p><strong>Holidays & Remote Work</strong></p><p>✈ 25 days holiday each year + 3 days between 25th December and 31st January plus bank holidays</p><p>💻 1 week work from anywhere policy</p><p><strong>Growth & Development</strong></p><p>📚 £500 annual Learning & Development budget</p><p>📈 6 month performance reviews and promotion opportunities</p><p><strong>Equipment & Other Perks</strong></p><p>🖥️ Laptop, peripherals - whatever you need to work effectively</p><p>🚲 Cycle To Work scheme</p><p>💰 Employer contributions via Smart Pension</p><p>👟 Gym in Shoreditch Exchange</p><p>☕️ Onsite Barista</p>