Food and Beverage Manager, Peacock Alley and Park Avenue Cafe - Waldorf Astoria Orlando

Waldorf Astoria Orlando is looking for a Food and Beverage Manager to join the Food and Beverage team! 

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. 

In this role, you will oversee the day-to-day operations of the Waldorf Astoria’s lobby lounge, Peacock Alley and new coffee shop, Park Avenue Café. You will be directly managing a team of 15-20 and reporting directly to the Restaurant General Manager. 

The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations). At least 2-3 years of restaurant management experience in an upscale dining environment is required. Experience in a luxurious cocktail environment, strong beverage knowledge and experience in a Forbes luxury environment is preferred. 

Want to learn more? Hotel Website, Facebook, Instagram 

 

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Beverage Manager, you’re not just overseeing operations of one or more dining outlets – you’re contributing to creating memorable guest experiences that leave a lasting impression.

Here's what you'll do during a typical day:

• Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
• Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
• Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
• Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
• Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing #LI-JP2

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.