Specialist - Digital Transformation Strategy

We are seeking a talented individual to join our Digital team at Marsh Risk, a Marsh Business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Specialist – Digital Transformation Strategy (Grade C1)

This role supports digital change delivery by bridging client needs, business requirements, and technology. The individual assists with client demos, gathers feedback, and works with product teams on integration. They support stakeholder engagement, help align local and global strategy through market and competitive analysis, and translate client needs into business requirements. The role also promotes a digital-first mindset among colleagues, addresses gaps between current processes and the target operating model (TOM), and resolves user systems access issues.

We will count on you to:

• Supports preparing and running client demos to gather firsthand client feedback on applications and works with product teams to integrate.
• Supports stakeholder communication to ensure their buy-in and commitment to the change process.
• Helps analyze market understanding, competition and client / colleague requirements in depth bridging local and global strategy.
• Promotes use of digital technology and practices to engender a digital culture mindset among colleagues.
• Supports translation of customer needs into business requirements, outlining system dependencies and data flows.
• Helps resolve gaps between new and existing business processes and applications along the TOM.
• Troubleshoot systems access issues for users..

What you need to have:

• 3 years+ of relevant work experience
• Bachelor’s degree in computer science, Business Administration, Data Science, or a related field.
• Strong understanding of AI technologies and their applications in business.
• Familiar with analytical skills, Insurance broking, power BI, SQL, advanced excel
• Proficiency in Digital Solution product management
• Excellent communication and stakeholder management skills.
• Strong analytical and strategic thinking abilities.
• Ability to work in a fast-paced, Agile environment
• Should be comfortable with 12pm – 9pm & 1pm – 10pm.

What makes you stand out:

• Proven experience in the insurance industry or financial services is highly desirable.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.