Business Operations Manager/Sr Manager
Los Angeles, CA · New York, NY · San Francisco, CA · Seattle, WAFullTime$185k–$215k
Business Operations Manager/Sr Manager LocationLos Angeles, CA; New York, NY; San Francisco, CA; Seattle, WAEmployment TypeFull timeDepartmentBusiness OperationsCompensationEstimated Base Salary Range $185K – $215K • Offers EquityThe salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.🚀 Join the Future of Commerce with Whatnot!Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.💻 The RoleThe Business Operations Manager / Senior Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot's leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems.This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives.Take Whatnot global: Our team helped launch Whatnot across the United Kingdom, France, Germany, and Canada, and is now focused on helping these markets scale — partnering with Product and Engineering to ensure international needs are built into scalable, global solutions, conducting primary research to identify high-impact opportunities across product, pricing, and incentives, and owning the key metrics that define success in each market including buyer and seller funnels, growth, marketing investments, and margin dynamicsScale our marketing engine: As Whatnot dramatically scales its investment in marketing, bring business-side rigor to how capital is deployed, measured, and prioritized — deep-diving into complex channel decisions, building nascent capabilities, and ensuring the org and hiring roadmap keeps pace with our ambitionsBuild a great business: Partner with StratFin and Data to ensure we are building a healthy, durable business — leading analyses across our key margin levers and growth investments, informing pricing decisions, and translating findings into concrete recommendations and actions for leadershipHelp Whatnot run better: Build tooling to serve as a single source of truth for tracking progress against aggressive goals, highlighting key metrics, resource allocation, and blockers — helping teams stay lean and iterate fasterDeliver for our users: Be among the first to pressure-test new products and capabilities Whatnot is building, partnering with Product, Engineering, and Operations to translate what we learn into initiatives that improve the buyer and seller experience — and owning resolution of high-impact issues end-to-end when things go wrong👋 YouCurious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.Bachelor's degree in Business, Economics, or related field5-6+ years experience in...