Commercial Installation Technician
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry’s best products and services for DISH.
Job Duties and Responsibilities
Key Responsibilities:
- Installation, Service and Maintenance of Commercial and MDU video and HSD system
- Conducting and documentation of pre-installation site surveys
- Creation of Bill of Material and Statements of work based on findings of site surveys
- Communicate status and issues clearly across various organizational levels,
- Maintain inventory records, resolve service issues within SLAs, and ensure compliance with installation standards
- Creating, fostering and maintaining strategic business relationships with both internal and external partners within the designated region
- Be part of a high performance work team to deliver an advanced level of quality and service in all daily activities
Skills, Experience and Requirements
The commercial technician role is very hands-on. It requires a technician who leads by example and is proactive as well as strategic. The success of a commercial technician is based on their performance, so it is essential that you have the confidence and ability to effectively coach, train, and develop team members. We are looking for an individual who thrives in a fast-paced changing environment and is eager to grow and develop with our company.
Education and Experience:
- Experience with Satellite, Video or Fiber optic distribution systems
- A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
Skills and Qualifications:
- Willingness to work flexible schedules including weekends, holidays, and evenings
- Aptitude to build rapport quickly; we want you to have a great time servicing our clients
- Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time and remain within the individual weight limit requirements of 335 lbs
- Ability to crawl into small spaces and work in varying climates/weather conditions
- Travel may be required
- Strong communication, problem-solving skills, and the ability to work independently or in a team
- Ability to read technical drawings and perform physically demanding tasks
Visa sponsorship not available for this role
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)