Ticket Sales Lead - Full Time – Winter Seasonal - Kirkwood - CA

Full-Time – Winter Seasonal - Ticket Sales Lead - Kirkwood, CA

Kirkwood's Product Sales and Service team is looking to hire full time Sales Leads for the 2014-15 Winter Season. The PSS Sales Lead will be solely responsible for a designated ticket selling area and responsible for guiding staff in successful front line sales and office operations. This position requires a high knowledge of our products and systems. This is a leadership role responsible for 5+ employees. We are looking for an organized individual who is positive, outgoing, has a passion for the outdoors, is well-disciplined, and takes pride in their work.

Additional responsibilities include (but are not limited to):

• Leading employees in sales and office operations by example;
• Creating lunch and break schedules;
• Opening and closing ticket office(s);
• Creating a fun and professional work environment, including sales contests;
• Processing accurate financial transactions in RPOS with all forms of payment;
• Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood;
• Keeping the offices clean, neat, organized, and presentable at all times;
• Tracking and monitoring office inventory levels;
• Being responsible for weekly safety meetings;
• Being responsible for point of sale close out procedures and auditing;
• Own, personalize, and elevate overall office experience with guest and front line agents.

Requirements:

• High school diploma or equivalent;
• Ability to lift and carry 25 lbs;
• Ability to read, write, speak, and comprehend English language proficiently.  

Preferred skills:

• Experience handling money and working with the general public;
• Guest service experience;
• Excellent skill in customer relations, communications, and problem solving;
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).