The Sr. Executive - Power Platform Developer will be a key member of the EXLService Philippines, Inc. team, supporting Client's IT Business Support. This role requires a junior developer with a strong foundation in Power Platform and SharePoint to build, maintain, and enhance applications. The successful candidate will work on a range of activities, from developing Power Apps and Automate flows to providing SharePoint administration support and application maintenance.
- Build and maintain Power Apps screens, forms, and workflow triggers based on requirements.
- Develop and manage Power Automate cloud flows for various automation tasks.
- Support low-complexity automation requests and assist with connector-based automation.
- Create and update SharePoint sites, lists, and libraries as per approved requests.
- Maintain SharePoint-backed Power Apps and workflows, ensuring proper permissions and updates.
- Triage and resolve Power Platform and SharePoint tickets, providing user support and troubleshooting.
- Perform routine application maintenance, including health checks and regression testing.
- Coordinate with various IT stakeholders for backend integrations and issue resolution.
- Support reporting and dashboard preparation using Excel or Power BI.
- Participate in daily/weekly operating cadences and contribute to process improvement initiatives.
- Bachelor's degree in Computer Science, IT, or a related field; equivalent hands-on experience considered.
- 1-3 years of hands-on experience in Power Platform development or support, with strong Power Apps and Power Automate skills.
- Hands-on exposure to Power Apps, Power Automate, and SharePoint Online development/administration is mandatory.
- Basic understanding of Microsoft 365, SharePoint Online, connectors, and application support lifecycle.
- Experience with ITSM tools like ManageEngine is preferred.
- Microsoft PL-900 certification is preferred; PL-100/PL-200/PL-400 exposure or certification is an advantage.
- Good written and verbal communication skills in English, with strong attention to detail.
- Ability to work with distributed teams and follow established escalation procedures.
- Familiarity with ALM, Dev/Test/Prod, and release discipline is beneficial.
- Willingness to support US Eastern Time overlap based on coverage requirements.