Director, Product - Customer Acquisition

Job DetailsJob Location: Fort Collins, CO 80528Position Type: Full TimeSalary Range: $132,800.00 - $196,500.00 SalaryTravel Percentage: NegligibleJob Category: ManagementBillGO is seeking a Director of Product, Customer Acquisition to define and drive the strategy for acquiring new customers across BGX. This role is responsible for creating the business intent and product vision behind acquisition capabilities, ensuring alignment between go-to-market execution and internal product and engineering delivery. 

You will lead the development of acquisition-focused product experiences and platforms that enable scalable growth, partnering closely with marketing, engineering, data, and go-to-market teams. This role sits at the intersection of growth strategy, product innovation, and execution, ensuring BillGO can efficiently attract, convert, and onboard new customers. 

 

💥 Why This Role Matters 

This role is critical because it connects BillGO’s growth ambitions with the product capabilities required to achieve them. By defining the strategy and ensuring alignment between go-to-market efforts and internal delivery, this role enables scalable, efficient customer acquisition. 

Without this role, acquisition efforts can become fragmented between marketing and product; with it, BillGO gains a unified, strategic approach that accelerates growth, improves conversion, and ensures the organization builds the right capabilities to win in the market. 

🚀 What You’ll Do 

Acquisition Product Strategy & Vision 

Define and own the product strategy and roadmap for customer acquisition capabilities across BGX  

Translate business growth goals into scalable product solutions that drive acquisition  

Identify new opportunities to improve conversion, onboarding, and early customer experience  

Go-To-Market Alignment 

Partner with marketing and engineering teams to align product capabilities with GTM strategies  

Ensure product readiness supports campaign execution, targeting, and channel expansion  

Drive alignment between product delivery and external market needs and timelines  

Product Development & Delivery 

Collaborate with engineering to deliver high-impact acquisition features and platforms  

Define clear requirements, success metrics, and prioritization frameworks  

Balance speed, scalability, and technical feasibility in product decisions  

Performance & Optimization 

Define and monitor acquisition KPIs (conversion, CAC, activation, funnel performance)  

Use data and experimentation to continuously improve acquisition outcomes  

Partner with analytics to ensure measurement frameworks support decision-making  

Cross-Functional Leadership 

Serve as the central point of alignment across product, engineering, marketing, and growth  

Influence stakeholders and drive clarity on priorities and trade-offs  

Build and mentor product team members as the function scales 

 

🌟 What You Bring 

8+ years of experience in product management, with a focus on growth or acquisition  

Proven track record of delivering products & experiences that optimize the customer acquisition funnel  

Experience defining product strategy and leading roadmap execution 

Strong analytical and problem-solving skills 

Deep understanding of digital acquisition metrics (response metrics, conversion metrics, CAC, LTV/CAC, etc.) and performance marketing ecosystems 

Experience with cohort analysis and segmentation 

Ability to leverage AI tools (e.g., Claude, ChatGPT) as a force multiplier to improve speed, quality, and impact of work. 

Strong experience working cross-functionally with marketing, engineering, and data teams  

 

Preferred 

Experience in fintech, payments, banking, or lending 

Experience with customer experience mapping 

Experience with process engineering frameworks (LEAN, Six Sigma, etc.) 

 

💸 Compensation 

We offer a competitive compensation package, including: 

Base salary

Performance incentive 

Equity opportunities 

Comprehensive health, retirement, and lifestyle benefits 

This role is about more than compensation, it’s about the opportunity to transform how small businesses thrive in the digital economy.