Service Process Coordinator - Accounting

Single PositionExplore a Career With UsView All JobsHybridService Process Coordinator - AccountingSIOUX FALLS, South Dakota, United States of AmericaApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26979738Date posted07/20/2026DepartmentOperations - CoreTo be considered for this opportunity, please attach your resume.The Service Process Coordinator 4 performs moderately complex and varied assignments. This role supports the business by handling payment and reconciliation inquiries, processing proof of claim requests, and performing edits and balancing activities within Abandoned Property Systems. The position also involves researching general ledger account outages and assisting with new hire training. A key aspect is assessing risk in business decisions to safeguard the firm's reputation and assets.Responsibilities:o    Supports the function by responding to payment and reconciliation inquiries in a timely matter.o    Process Proof of Claim Requests from current or past clients.o    Performing edits to the data in our Abandoned Property Systemso    Process and balance additions and subtractions to our Abandoned Property Accountso    Research and track outages to general ledger accountso    Assists with the training of new hires or team members.o    Follows well-defined technical procedures.o    Applies research, information gathering, and analysis skills to factual information.o    Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:o    1-3 years relevant experience preferred.o    Proficient in Microsoft Excel, Outlook, Teams and Zoomo    Proven organization and time management skillso    Strong interpersonal skills and the ability to work well within a team.o    Must be detail oriented and follow procedures accurately.Education:High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Job Grade: C04Location: Sioux Falls, SD (No other locations offered)Schedule: Monday through Friday, with start times at 7:30am or 8:00am CST for an 8hr shift. Fulltime Eligibility: This position is eligible for our Home Office Program (HOP), offering the potential for remote work.To be considered for this opportunity, please attach your resume.------------------------------------------------------Job Family Group: Operations - Core------------------------------------------------------Job Family:Processor------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:5800 SOUTH CORPORATE PLACE------------------------------------------------------Primary Location Full Time Salary Range:$40,960.00 - $53,440.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above...