Senior Business Analyst - Life Insurance
Your work will power IBM and its clients, bringing innovation into enterprise systems. You will have access to the latest education, tools and technology, and a career path within the world’s technology leader company.
You will be part of the new IBM Client Innovation Center Belgium where we deliver an industry-leading range of innovative technology services and provide deep technical and industry expertise to local IBM clients across public and private sectors. We use the best IBM methods of work, as well as global processes and techniques. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader.
In this role, you'll work in one of our IBM Consulting FutureNow, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities- As a Senior IT Business Analyst, specialized in Life Insurance, you will act as an interpreter between the worlds of IT and business, working closely with clients to gather requirements and ensure accurate solution delivery. You will utilize agile principles and methodologies to drive business outcomes and collaborate with cross-functional teams to bring solutions to life. Your primary responsibilities will include:
- Define and implement business analysis strategies, methodologies, and best practices across multiple projects.
- Lead the analysis and documentation of complex business requirements, ensuring alignment with organizational goals.
- Mentor and guide junior business analysts, fostering a culture of continuous growth and improvement.
- Conduct rigorous analysis sessions, upholding business analysis principles and values, and promoting high-quality project outcomes.
- Serve as a key liaison between stakeholders and development teams, translating business needs into actionable requirements and ensuring successful project outcomes.
- Contribute to the overall business analysis vision and direction within the organization.
- Strong knowledge of the Life Insurance value chain, including product development, distribution, underwriting, policy administration, claims, and regulatory compliance.
- High professional proficiency of French and/or Dutch (C1 Level).
- Proven domain expertise in Life Insurance products, including protection products such as term life, whole life, and other traditional/low-variance offerings, with understanding of product structures and customer value propositions.
- Solid understanding of Life Insurance underwriting processes and principles, including mortality risk assessment, underwriting criteria, and the distinguishing characteristics of life underwriting compared to other insurance lines.
- Experience analyzing and supporting sales and customer growth processes, including up selling and cross-selling opportunities across life and related protection products (e.g. disability or income protection).
- Ability to translate business needs into requirements across life insurance processes, with knowledge of customer journeys, policy lifecycle processes, and operational impacts.
- Understanding of risk, compliance, and regulatory considerations relevant to the life insurance domain.
- Experience working with business stakeholders to analyze, optimize, and improve life insurance processes, products, and customer experiences.
- Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA).
- Familiarity with Agile methodologies and Scrum framework.
- Knowledge of software development life cycle (SDLC).
- Experience in data analysis and reporting.
- Passion for continuous learning and professional development.
ABOUT BUSINESS UNIT
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.