Spec Billing Integrity & Performance

Skip to main contentCareersDashboardProfileEnglishJoin Talent NetworkSign InSingle PositionIf we can connect, we can create a better future. Join us.View All JobsSpec Billing Integrity & PerformanceKinshasa, Congo, the Democratic Republic of the This role is no longer accepting applicationsRequisition ID285840Date posted06/29/2026Job Overview The Specialist Integrity & Performances (Prepaid Services) is responsible for ensuring the accuracy, compliance, and integrity of the billing processes within BIT. This role plays a crucial part in validating that customers are billed correctly, and it involves monitoring, auditing, and troubleshooting the billing systems.In summary, the Specialist Integrity & Performances (Prepaid Services) is responsible for maintaining and improving billing accuracy, compliance, and revenue assurance within the telecom billing ecosystem. This individual will conduct detailed analyses, identify discrepancies, and work closely with cross-functional teams to resolve issues that impact billing processes and revenue.Work Conditions Responsibilities related to this position require that the candidate be resident in Kinshasa, the DR of CONGO.This position requires a candidate to be disciplined, capable of engaging with both peers IT and Managers and Vodacom DRC leaders to secure support in the integrity assurance of BIT transactions.The candidate must be willing to work long hours in general and specifically when handling P1 or P2 incidents to provide impact report analysis towards stakeholders about how the incident is being dealt with until closure.The role suggests that for some critical tasks, to the extent that it is reasonably acceptable, the Billing Integrity & Performance Monitoring Specialist will be subjected to work until task completion as opposed official work start and end time. The compensation for such break hours will be made in accordance with the Billing Administration & Technology AssuranceExperience Experience in telecom billing, revenue assurance, or financial analysis is highly preferred.Proficiency in data analysis tools, such as good level in running PL/SQL program and applications development.Hands on knowledges in coding using PHP, Python or other programming language is a plusStrong attention to detail and problem-solving skills.Familiarity with telecom billing systemsExperience in auditing, financial analysis, or compliance within the telecom industry.Understanding of regulatory requirements specific to telecom billing, such as taxation and data privacy.Excellent communication and collaboration skills to work with cross-functional teams.Knowledge of telecom billing standards, billing cycles, and regulatory compliance.Responsibilities Overview Specialist Integrity & Performances (Prepaid Services) will be responsible of the following functions within the Billing and IT department:2.1.    Billing Integrity & Assurance Day to Day Activities:  Evidence of report production and issue resolution tracking Online Dashboards showing highlight/Lowlight event with visual alerting markers.2.1.1.    Billing Integrity Day to Day Key Indicators Monitoring: Billing Data (KPIs, KGS, Tariffs…) daily analysisBilling Transactions (Recharges, bundles allocations, service provisioning…) daily integrity assuranceSubscribers Databases Daily Integrity Assurance (regen)2.1.2.    Tariff Integrity Assurance Automated recon & monitoring tools and alerts to ensure that all existing tariffs and bundle are in conformity with duly approved Vodacom Tariff Documents. Automated recon & monitoring tools and alerts to ensure that all existing bundle volume are in conformity with duly approved Vodacom Tariff Documents.2.1.3.    Postpaid Bill Runs Integrity Assurance Implementation of automated recon & monitoring tools to ensure completeness and integrity of postpaid bill run activities (Missing calls, Roaming traffics, ghost numbers, fixed product not billed …)  Integrity Assurance of billing data posted into...