Manager, Internal Audit

Manager, Internal Audit LocationUnited States - RemoteEmployment TypeFull timeLocation TypeRemoteDepartmentGeneral and AdministrativeInternal AuditAbout OpenLoopOpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.About The RoleOpenLoop’s mission is to bring care anywhere by powering tele-health solutions at scale. OpenLoop is seeking an Internal Audit Manager to help build its newly established audit function. Reporting to the Head of Internal Audit, you'll lead risk assessments and business process audits across financial, operational, and compliance areas, partnering with stakeholders to strengthen controls and mitigate risk. This role offers broad exposure, meaningful ownership, and visibility across a fast-growing, multi-state regulated business.What You’ll DoDevelop and maintain a risk-based audit plan, conducting periodic risk assessments across business processes, entities, and emerging risk areas to establish audit prioritiesLead end-to-end audit engagements, from planning through fieldwork, reporting, and issue closureDesign and execute control testing procedures independently, including walkthroughs, inquiry, inspection, and reperformancePrepare and maintain audit documentation including process narratives, flowcharts, risk and control matrices (RCMs), testing workpapers, and audit reportsFacilitate kickoff, status update, and closing meetings with process owners and senior managementIdentify control deficiencies and communicate findings clearly, with practical and prioritized remediation recommendationsSupport management in designing and implementing controls to address identified gaps and process weaknessesTrack open audit issues and remediation plans through closure, validating the effectiveness of corrective actionsSupport readiness for regulatory and compliance audits, including HIPAA, data privacy, and applicable state licensing requirementsCollaborate cross-functionally with Finance, Legal, Compliance, IT, and Operations to support control assessments and process improvements·Contribute to developing and refining IA methodology, workpaper templates, and audit tooling as the function maturesMonitor the evolving regulatory and risk landscape relevant to telehealth and healthcare services to keep the audit plan current and relevantWho You AreRequiredBachelor's degree in Accounting, Finance, Healthcare Administration, or related field and an active Certified Internal Auditor (CIA) designation5+ years of progressive internal audit, external audit, business risk advisory, or healthcare regulatory experienceDemonstrated hands-on experience across the full audit lifecycle, including risk assessment, control design and testing, workpaper documentation, and audit report writing, with the ability to execute independently without close supervisionDeep understanding of COSO frameworks and internal control principlesProven ability to manage multiple concurrent audit engagements, prioritize under competing deadlines, and deliver on timeYears of experience working directly with process owners at all levels in a fluid environment where formal controls are still being built and refinedA builder of control awareness across an organization, including educating process owners and non-finance stakeholders across departments on internal audit's role and foundational control conceptsCritical thinker that provides sound and professional judgment, with the ability to distinguish material risks from noise and communicate findings with precision and appropriate tactConcise and clear communicator, both written and verbal, with the ability to translate technical control concepts into findings that resonate with non-audit audiencesStrong...