Premium Services Manager | Full-Time | Blue Arena

Welcome page Returning Candidate? Log back in! Premium Services Manager | Full-Time | Blue Arena Location US-CO-Loveland Job Post Information* : Posted Date 3 days ago(7/18/2026 5:09 PM) Job ID 2026-33153 Location Name Blue Arena Category Food & Beverage Management Type Regular Full-Time Location : Location US-CO-Loveland Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 80538 Location : Address 5290 Arena Circle Job Post Information* : Post End Date 10/16/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.  Position Summary The Premium Services Manager provides leadership, support, and operational oversight for premium and catering operations at Blue Arena and The Ranch Events Complex. This role supports the successful execution of all premium and/or catered events. The Premium Services Manager plays a key role in delivering high-quality hospitality, premium, and catering experiences for a variety of guests.  The Premium Services Manager is responsible for overseeing the coordination and execution of all catered events from the planning stages throughout post-event debrief. The Premium Services Manager must be personable and able to work in an ever-changing, fast-paced environment. The Premium Services Manager will be responsible for training and developing all service staff. The Premium Services Manager must maintain excellent attendance and be available to work events per business need, must be able to communicate respectfully and efficiently and interact professionally with a variety of guests, clients, and colleagues.  This role pays an annual salary of $65,000-$70,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).This position will remain open until October 16, 2026. Responsibilities Overall Management of Catering/Premium Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.Oversee catering, restaurant, and suite operations. Directly oversee the Catering Manager and all part-time staff.Invetory management.Client relations and communications related to events.Creation of banquet event orders, invoices, and other administrative duties.Ensure legal, efficient, professional and profitable operation of the venue.Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, labor and product costs, wage control, P&L financial statements.Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.Responsible for overseeing food service.Assist with event setup, service, breakdown, and post-event follow-up.Provide direction, supervision, and mentoring to hourly event staff and volunteers.Monitor product quality, presentation, service standards, and guest experience throughout each event.Ensure compliance with all alcohol service policies and procedures.Monitor alcohol service during events to support 100% compliance with alcohol service and responsible service policies.Report alcohol service or compliance issues to management immediately.Assist in troubleshooting technical issues with Point-of-Sale systems, including hardware and software concerns.Generate event employee schedules and verify employee time as required.Support training, development, mentoring, and...