People Operations Specialist

People Operations Specialist LocationSan FranciscoEmployment TypeFull timeLocation TypeOn-siteDepartmentG&ACompensationSenior$180K – $210K • Offers EquityFinal offer will reflect how you map to our current needs. This salary range may be inclusive of several career levels at Doss and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.About Doss DOSS is building an Operations Cloud for the real world.A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:ProcurementInventoryOrdersFulfillmentFinanceBuilt to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation.We recently raised a $55M Series B, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.About the RoleAs our Senior Manager, People Operations, you'll own the infrastructure that makes Doss run: the systems, processes, and team that touch every employee from Day 1 through offboarding.This role sits at the intersection of every People function at Doss. You'll partner with Recruiting, Finance, Legal, and our leaders to build processes that are rigorous enough to scale and lightweight enough to actually get used. You'll bring structured thinking to a company that's moving fast and expect your systems to keep up.You report directly to Wahab Owolabi (VP, People & Talent) and will manage our People Ops team as we grow.What You'll DoOwn the Employee LifecycleDesign and run end-to-end lifecycle processes: onboarding, promotions, transfers, comp changes, people services, offboarding.Primary point of contact for employee immigration, managing cases end-to-end with support from outside counselOwn employee services: manage our ticketing system, triage inbound requests, and continuously improve self-service resources so employees get fast, accurate answers.Write clear SOPs that enable consistent execution as the team grows.Run ad-hoc projects and special initiatives as Doss's needs evolve.Build the Systems and Data InfrastructureOwn HRIS data integrity. Conduct regular audits and governance to keep our systems clean and reliable.Build people data reporting and workforce analytics that support decision-making and headcount planning.Partner with the team to design and improve core processes in Gusto: onboarding workflows, offboarding, comp changes, and more.Manage global compliance programs in partnership with Legal, including training tracking, policy governance, and audit readiness.Manage vendor relationships across background check, EOR, and compliance tools. Evaluate new vendors. Hold existing ones accountable.Lead change management when rolling out new systems or policies.Lead a High-Performing TeamManage and develop People Ops Associates and Coordinators.Build a team culture defined by ownership, craft, and continuous improvement.What We're Looking For4-8+ years in People Operations, with at least 2 years at a high-performing, fast-moving organization.A real track record managing and developing people: your direct reports grow, stay, and cite you as a formative manager.Elite project management and process design skills. You build systems from scratch, run multiple complex workstreams simultaneously, and execute without dropping things.High ownership, low ego. You thrive in ambiguity, balance rigor with speed, and consider no task beneath...