- Program Ownership & Delivery Own and deliver critical CE programs including: Break-Fix (BF) reduction and conversion into projects Preventative Maintenance (PM) performance improvement Infrastructure upgrade and lifecycle programs (e.g. transformers, systems reliability) Drive program execution from initiation → prioritization → execution → closure, ensuring measurable outcomes Maintain clear ownership and accountability across all program deliverables Build and own performance dashboards, data insights, and action plans Performance gaps and recovery strategies Own risk registers and mitigation tracking across programs Ensure all work aligns with: MOP/SOP standards Change management (RFC/CAB processes) Partner with engineering and operations to close audit gaps and compliance issues Build and manage program roadmaps, dependencies, and resource plans Provide clear, structured updates to senior leadership Collaborate across: CE Operations Managers (CEOMs) Demonstrate extreme ownership and accountability in program delivery Drive a culture of: Continuous improvement Data-driven decision making Collaboration across teams High School Diploma or equivalent AND Good years of experience delivering server and network deployment projects in large-scale environments OR Good years' experience supporting IT equipment or related technology. These requirements include, but are not limited to the following specialized security screenings: Bachelor's degree in Electrical Engineering, Computer Engineering, or related field AND Good years of technical engineering experience OR Master's degree in Electrical Engineering, Computer Engineering, or related field AND Good years of technical engineering experience.
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