Software Asset Associate Analyst
We are seeking a talented individual to join our Software Asset Management team at Marsh. This role will be based at our London office and is a hybrid role that has a requirement of working at least three days a week in the office.
The Software Asset Associate Analyst provides support throughout the software asset lifecycle to help optimize value, cost and reduce risk associated to software ownership. This includes operational support for software asset management initiatives such as software reclamation and software blacklisting. It also involves preparing regular reports that can be reviewed and actioned by other members of the Software Asset Management team. The Software Asset Associate Analyst also engages with and assists internal clients with BAU reporting requests and enquiries, software downloads and license availability checks as needed.
What can you expect:
To be part of a global team implementing ServiceNow and the opportunity to influence this implementation
To take on responsibility for operational aspects within the software asset management team
To provide support throughout the software asset lifecycle to help optimize value, cost and reduce risk associated to software ownership
Development and specific training as needed
To work in a global company with complex challenges across multiple Lines of Business each with different priorities
We will count on you to:
Engage with and assist internal stakeholders with ad-hoc reporting requests, queries and software downloads
Assume primary responsibility for CA Queue Management, license checks and software enquiries
Manage and distribute BAU, weekly headcount, incident reporting
Review and optimize compliance reporting as well as support application profiling
Assist with and maintain SAM Pro dashboards
Prepare regular reports that can be reviewed and actioned by other members of the team
Day to day running of software reclamation campaigns including managing the reclamation SharePoint site
All user communications and scheduling the uninstallation of software
Day to day running of software blacklisting process including identifying unauthorized installations, user communications and monitoring software removals
What you need to have:
To be highly process driven with strong analytical skills
Degree in a relevant field or equivalent relevant experience
Any Publisher specific licensing certification
Power BI certificates
Demonstrable experience within an software asset management position would be strongly advantageous
Solid knowledge of asset lifecycle and best practices
The ability to manage multiple tasks interchangeably and to develop and create reports
Self-motivated and results oriented with superior customer service skills
What makes you stand out:
Certified Software Asset manager qualification is a bonus
Basic Coding skills
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.