Order Management Analyst (Bucuresti&Iasi)
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an Order Management Analyst to support purchase order processing, reporting, documentation, and project order administration activities within a data centre and IT service environment. This role plays a key part in ensuring accurate order management, maintaining project-related documentation, supporting budget and purchasing processes, and providing proactive support to Design & Delivery teams, Project Management Office, and Project/Release Managers.
What you’ll do
- Create and forward electronic purchase orders.
- Maintain and file offers, purchase orders, delivery notes, and timesheets.
- Perform factual verification of order sheets and supporting documentation.
- Investigate and resolve purchase order cancellations, incorrect entries, and related discrepancies.
- Perform Goods Receipt activities for purchased and delivered goods.
- Prepare, maintain, and update purchasing work order reports and tracking lists.
- Provide ongoing reporting and proactive operational support to Design & Delivery teams.
- Support the Project Management Office and Project/Release Managers with project order-related activities and queries.
- Contribute to accurate order management processes and documentation compliance.
Who you are
- Strong hands-on experience with SAP applications and processes.
- Strong communication and interpersonal skills with the ability to collaborate effectively with internal stakeholders and customers.
- In-depth understanding of IT and data centre process standards.
- More than 2 years of experience in IT service provisioning within a data centre environment.
- Strong organisational skills with attention to detail and documentation accuracy.
- Fluent in English.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
• Hybrid way of working • Medical and dental services • Life and hospitalization insurance • Dedicated employee phone subscription • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget. • Special discounts for gyms and retailers • Annual Company Bonus • Loyalty Programme • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills • You get to work with tried and trusted web-technology • Getting in on the ground floor of a technology changing company • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off. • Special Paternal Program - 4 months of paid paternity leave
What skills you will learn
- Advanced purchase order and procurement administration.
- SAP-based order management and reporting practices.
- Project governance and PMO support processes.
- Data centre service provisioning and operational workflows.
- Stakeholder management and cross-functional collaboration skills.
- Reporting, documentation control, and process compliance management.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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