Team Lead - Account Management
Team Lead - Account Management
Internshala Gurugram, Haryana, IndiaTeam Lead - Account Management
Internshala
Gurugram, Haryana, India
4 days ago
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Internshala is one of India's leading career platforms, connecting employers with students and early-career professionals. Through our recruitment solutions, we help companies hire interns and entry-level talent efficiently while enabling young professionals to discover meaningful career opportunities.
As we continue to scale our Corporate Accounts business, we are looking for a Team Lead – Account Management to drive revenue growth, lead a team of Account Managers, and ensure exceptional client outcomes.
About the Role
The Team Lead – Account Management will be responsible for managing and developing a team of Account Managers handling paid employer accounts. The role combines team leadership, revenue ownership, client retention, upselling, performance management, and process excellence.
The ideal candidate should have strong experience in B2B sales or account management, team handling experience, a data-driven approach, and a deep understanding of outbound prospecting and lead generation.
Key Responsibilities:
- Lead, mentor, and coach a team of Account Managers to achieve revenue, retention, renewal, and upselling targets.
- Conduct regular performance reviews, pipeline reviews, call audits, and one-on-one coaching sessions to improve team effectiveness and productivity.
- Build and foster a high-performance culture focused on accountability, ownership, customer success, and continuous improvement.
- Drive account retention, customer engagement, and revenue growth across assigned employer/client accounts.
- Identify and capitalize on upselling, cross-selling, and account expansion opportunities to maximize customer lifetime value.
- Support team members in managing strategic, high-value client relationships and resolving complex customer challenges.
- Guide the team in outbound prospecting efforts to generate new business opportunities, revive dormant accounts, and mitigate churn risks.
- Monitor pipeline health, forecast accuracy, lead generation activities, and overall sales performance through effective CRM and reporting practices.
- Ensure operational excellence by maintaining CRM hygiene, tracking business metrics, analyzing performance trends, and implementing corrective actions where required.
- Collaborate closely with Sales, Customer Success, Product, Marketing, and Operations teams to resolve client concerns, improve customer experience, and drive business objectives.
Required Skills & Qualifications
Must-Have
- 3–6 years of experience in B2B Sales, Account Management, or Corporate Sales.
- Minimum 1 year of team handling experience.
- Strong understanding of outbound sales, prospecting, and lead generation.
- Experience managing revenue targets and client portfolios.
- Strong analytical and reporting skills.
- Excellent communication, negotiation, and stakeholder management abilities.
- Hands-on experience with CRM tools especially Leadsquared and HubSpot.
Preferred
- Experience in SaaS, HRTech, Recruitment, EdTech, or subscription-based businesses.
- Experience handling SMB and Mid-Market clients.
- Exposure to retention, renewals, and upselling motions.
- Ability to work with data and derive actionable insights.
What Success Looks Like?
- Consistent achievement of team revenue targets.
- Strong client retention and renewal performance.
- High team productivity and engagement.
- Effective coaching and development of team members.
- Accurate forecasting and strong operational discipline.
- Growth of existing accounts through strategic upselling and relationship management.
📌 Location - Gurgaon (Scholiverse Educare Pvt. Ltd. 901A/B, Iris Tech Park, Sector 48, Gurugram, India - 122018)
💰 Compensation - INR 7-9 LPA fixed plus sales incentives
📅 Start date - Immediately
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Industries
Technology, Information and Internet
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