MAJOR RESPONSIBILITIES:
- Acts as a liaison between the Glass City Center and Destination Toledo (CVB).
- Conducts and facilitates on-site facility tours with the CVB, affiliated groups, and LEGENDS sourced prospects seeking to utilize an SMG facility – this to include prospective lease agreements/clients.
- Responsible for managing and maintaining the Sales and Marketing scheduling book and calendar for all sales and booking activities.
- Consults with current and prospective clients in order to sell available dates within an appropriate booking window/time period.
- Responsible for the issuing of contracts to clients for booking of the facility.
- Prepares and assures full compliance with rental contracts, and any/all other contract agreements.
- Provides quotes on rental rates for current, future and prospective clients; assists clients with questions pertaining to rental use of the facility.
- Responds to addresses and resolves all booking inquiries and concerns.
- Prepares bid letters and contracts needed in order to assist the CVB in soliciting conventions for the city.
- Prepares bid letters and contracts needed in order to secure LEGENDS sourced prospects.
- Attends marketing and sales industry-related meetings, seminars and conferences as needed.
- Effectively communicates and sells the benefits of any respective LEGENDS facility to prospective clients.
- Other duties as required or assigned.
- QUALIFICATIONS:
- Extremely strong customer service and client interaction skills required.
- Extremely strong organizational skills and keen attention to detail required.
- Excellent business writing, grammar and written communication skills required.
- Minimum of one-three years experience in the hospitality or related field.
- Bachelor’s degree in sales, marketing, business, Sports Management or related field strongly preferred.