Software Engineer, Staff - DevOps

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We are seeking a Staff DevOps Engineer to join our CI/CD Platform team. This is a high-impact opportunity to help build and scale the shared delivery and infrastructure capabilities that support engineers across Realtor.com®. You will be a senior technical contributor responsible for defining platform standards, strengthening delivery workflows, and improving the developer experience for teams building and operating cloud-native products.

You will take ownership of critical platform initiatives across self-service CI/CD, GitOps, Kubernetes, AWS infrastructure, security, reliability, and observability. This role requires a RealOwnership mindset as you turn complex infrastructure and governance needs into reusable, developer-friendly capabilities that help hundreds of engineers move code from commit to production safely and efficiently.

We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. This role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy, allowing you to focus on high-impact architectural challenges.

What you’ll do:

Platform Architecture & Design

• Lead the design, implementation, and scaling of an enterprise self-service CI/CD platform and cloud-native application runtimes.

• Define reusable platform patterns that improve delivery speed, reliability, security, and operational consistency across engineering.

• Partner with engineering leaders and technical teams to assess platform needs, make architecture tradeoffs, and guide adoption of shared capabilities.

AWS & Kubernetes Platform Engineering

• Design, provision, and operate production-grade AWS infrastructure, including EKS, EC2, RDS, VPC, IAM, S3, Lambda, Fargate, Route 53, and related platform services.

• Build and manage highly available EKS clusters across multiple regions in a resilient, multi-cluster topology.

• Define operational patterns for Kubernetes access control, workload security, networking, upgrades, observability, and lifecycle management.

• Support reliable containerized workloads using Kubernetes, Docker, Helm, and related cloud-native technologies.

• Optimize workload scheduling, cluster capacity, autoscaling, and cloud resource utilization using tools and patterns such as Karpenter.

CI/CD & GitOps Platform Engineering

• Standardize and maintain enterprise-scale CI/CD workflows using platforms such as CircleCI, Jenkins, GitHub Actions, or GitLab CI.

• Deploy and evolve multi-cluster GitOps workflows using Argo CD to automate application lifecycle management across environments.

• Build reusable pipeline templates and automation that abstract cloud complexity for product developers.

• Integrate infrastructure as code, policy checks, security validation, and operational readiness into delivery workflows.

Cloud Governance, Security & Paved Paths

• Build and improve self-service platform capabilities that allow engineering teams to provision and operate infrastructure without unnecessary manual intervention.

• Run and extend internal developer portal capabilities such as Backstage, including service catalogs, plugins, onboarding workflows, and platform documentation.

• Build and extend policy-as-code and automated remediation capabilities using tools such as Cloud Custodian, AWS Organizations, AWS Service Control Policies, or equivalent technologies.

• Create detection, reporting, and remediation workflows that identify cloud risk, configuration drift, orphaned resources, and cost issues before they become operational problems.

• Work with Engineering, Security, and Finance to translate governance requirements into automated, developer-friendly controls.

FinOps, Observability & Reliability

• Drive cloud cost optimization through rightsizing, utilization analysis, reserved capacity, Savings Plans, spot usage, autoscaling, and workload lifecycle management.

• Build cost controls, dashboards, alerts, and reporting that help teams understand resource consumption and make cost-conscious architecture decisions.

• Improve platform observability using tools such as Datadog, New Relic, Prometheus, Grafana, Splunk, or equivalent technologies.

• Contribute to incident response, post-incident reviews, runbooks, and reliability improvements for shared platform capabilities.

• Improve deployment reliability, disaster recovery readiness, and operational resilience across engineering.

Technical Leadership & Collaboration

• Provide technical leadership across multiple engineering teams through architecture reviews, design guidance, documentation, and hands-on delivery.

• Mentor engineers in infrastructure automation, cloud governance, platform engineering, and operational best practices.

• Maintain an active coding footprint in Python, Go, Java, Bash, or similar languages used to build platform automation and internal tooling.

• Build alignment across Engineering, Security, Finance, and other business partners while communicating complex technical concepts clearly.

What you’ll bring:

Experience & Expertise

• 8+ years of experience in cloud platform, DevOps, infrastructure, SRE, or software engineering roles with significant infrastructure ownership.

• 4+ years of hands-on experience designing, provisioning, and troubleshooting AWS infrastructure in production environments.

• 3+ years of experience managing production-grade Kubernetes or Amazon EKS environments.

• Demonstrated experience building reusable platform capabilities, cloud governance systems, internal tooling, or self-service infrastructure used by multiple engineering teams.

• Experience influencing technical standards and architecture across team boundaries without relying on formal management authority.

• Bachelor’s degree or equivalent practical experience.

Technical Skills

• Cloud & Infrastructure: AWS, EKS, EC2, RDS, S3, VPC, IAM, Lambda, Fargate, Route 53, AWS Organizations, and related cloud services.

• Kubernetes & Containers: Kubernetes, EKS, Docker, Helm, cluster governance, workload security, networking, and lifecycle management.

• IaC & Automation: Terraform preferred; CloudFormation, CDK, Terragrunt, Ansible, Python, Go, Java, or Bash.

• CI/CD & GitOps: Argo CD, CircleCI, Jenkins, GitHub Actions, GitLab CI, or comparable delivery platforms.

• Governance & Security: Cloud Custodian, AWS Service Control Policies, policy as code, IAM, RBAC, secrets management, vulnerability management, or comparable controls.

• Developer Platforms: Backstage, service catalogs, internal developer portals, self-service infrastructure, platform APIs, or paved-path design.

• Observability & Operations: Datadog, New Relic, Prometheus, Grafana, Splunk, PagerDuty, OpsGenie, distributed systems monitoring, incident response, and post-incident analysis.

Preferred Qualifications

• Direct experience with Cloud Custodian, Backstage, AWS SCPs, or FinOps practices.

• Experience with Istio or another service mesh, including secure service-to-service communication and traffic management.

• Experience with multi-account, multi-region, hybrid-cloud, or regulated environments.

• Experience building automated remediation, policy enforcement, or cloud cost-management systems.

• Certifications such as Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), AWS Certified DevOps Engineer – Professional, or AWS Certified Solutions Architect – Professional.

Professional Qualities

• Strong communication skills and the ability to explain complex technical concepts clearly.

• Collaborative approach to working across engineering, security, finance, product, and business teams.

• Self-motivated and comfortable solving ambiguous problems in a growing platform organization.

• Data-driven decision-making with empathy for developer experience.

• Practical judgment about when to standardize, when to provide flexibility, and how to drive adoption of shared platform capabilities.

• RealOwnership mindset with a focus on durable systems, measurable outcomes, and continuous improvement.

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You:

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and competitive medical, Rx, dental, and vision coverage

• Family forming benefits

• 13 Paid Holidays

• Flexible Time Off

• 8 hours of paid Volunteer Time Off

• Immediate eligibility into Company 401(k) plan with 3.5% company match

• Tuition Reimbursement program for degreed and non-degreed programs

• 1:1 personalized Financial Planning Sessions

• Student Debt Retirement Savings Match program

• Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.