Business Strategy & Intelligence Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing strategic leadership and oversight of enterprise-wide initiatives to drive transformation and performance across segments. Key responsibilities include setting program strategy, guiding senior managers, influencing priorities, and fostering collaboration across product, channel, and operations. Job expectations include driving innovation, engaging executive stakeholders, ensuring governance, and delivering measurable outcomes through disciplined execution and change leadership.

This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities.

Responsibilities:

• Guides the strategic direction of enterprise-wide initiatives to drive transformation and performance across business segments

• Provides strategic guidance to senior managers and engage executive stakeholders to align priorities and ensure successful program execution

• Fosters collaboration across product, channel, and operations teams to ensure integrated and cohesive delivery of initiatives

• Establish and execute value realization frameworks to measure, monitor, and report business benefits, efficiency gains, cost savings, and performance

• Leads PMO functions for AI Product Team focused on cross channel delivery, and strategic alignment across multiple stakeholder groups

• Ensures governance frameworks are followed and deliver measurable outcomes through disciplined execution and performance tracking

• Drives innovation and lead change initiatives that enhance enterprise capabilities and support continuous improvement

Required Qualifications:

• 5+ years of experience in strategic consulting, complex program management, change management, and digital transformation.

• Proven expertise in data-driven decision making, business intelligence, analytics, and strategic problem solving, including business case development and value realization.

• Experience creating, managing Business Cases through value realization

• Experience leading enterprise AI and digital transformation initiatives with measurable outcomes.

• Demonstrated success as a senior leader and change agent, with a track record of driving organizational transformation.

• Exceptional executive communication skills, including developing and delivering C-suite presentations, crafting compelling narratives, and translating complex concepts into clear strategic recommendations.

• Demonstrated expertise in crafting executive‑ready narratives, Storytelling by translating complex ideas into clear, compelling, and concise storylines tailored for senior‑level audiences.

• Strong ability to collaborate with and influence senior executives, strategic partners, and cross-functional stakeholders.

• Passion for improving client experiences and driving business impact through change.

• Advanced proficiency in Microsoft Copilot and PowerPoint

Desired Qualifications:

• Experience with AI Portfolio Governance / PMO Leadership

• Knowledge of Consumer and Small Business organization

• Knowledge within the Client Experience line of business

Skills:

• Active Listening

• Attention to Detail

• Business Case Review

• Change Management

• Coaching

• Collaboration

• Conflict Management

• Critical Thinking

• Customer and Client Focus

• Performance Management

• Planning

• Prioritization

• Process Mapping

• Project Management

• Risk Management

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Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - MA - Haverhill - 191 Merrimack St (MA6133)

Pay and benefits information

Pay range

$104,700.00 - $180,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.