Patient Benefits Specialist RMHRC

Skip to main contentCareersSign InPatient Benefits Specialist RMHRC page is loadedPatient Benefits Specialist RMHRCApplylocationsRiverside Mental Health and Recovery Center - Hampton, Virginiatime typeFull timeposted onPosted Todayjob requisition id2026-036273Hampton, VirginiaHiring Range$18.20 - $23.68/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewProvides a wide range of support to patients for the registration process to include financial counseling, verifying insurance, initiating authorizations, providing quotes, calculating and posting patient payments, and back-up registration support. Resolves patient issues, processes patient correspondence, and completes assigned work queues.What you will doProvides a wide range of support to patients for the registration process to include financial counseling, verifying insurance, and initiating authorizations. Provides back-up support for patient registration. Completes required documentation and attestations to secure coverage and funding for patients. Resolves patient complaints and questions. Researches patient accounts for balance issues. Processes insurance/patient correspondence within 24 hours of receipt. Completes assigned work queue corrections daily.Other duties as assigned. Cross trained to support two or more other areas within the department.QualificationsEducationHigh School Diploma or GED, (Required) Bachelors Degree, Accounting, Finance, Business Administration or related field (Preferred) Experience 2 years Revenue Cycle experience (Required)Skills and AbilitiesRequires strong problem solving skills, high attention to detail and an aptitude for learning. Able to read and interpret Explanation of Benefit (EOB) and assist with questions. Requires knowledge of outside billing and collection vendors, along with financial policies to apply charity. Licenses and CertificationsCertified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) (Preferred) CRCR - Healthcare Financial Management Association (HFMA) (Preferred) Revenue Cycle Certifications (CHAA or CRCR) within 1 Year (Required) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.About UsIf loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.Read MoreIdentifying Job ScamsAt Riverside Health, your trust and safety are our top priorities. Unfortunately, job scams are on the rise across the country, and we want to help you feel confident in knowing what is — and is not — part of our hiring process. Learn more about how to recognize a legitimate Riverside job opportunity and what to do if you suspect a scam by visiting this site.Read MoreFollow UsRHS Privacy Policy© 2026 Workday, Inc. All rights reserved.