Sr Software Engineer I - Global Servicing Technology

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike.

• Mentors junior Software Engineers and cross-functional team of colleagues, fostering a culture of excellence and innovation.
• Provides guidance and support to junior engineers, fostering professional growth and development within the team.
• Directs the design, development, testing, and deployment of software applications and systems.
• Oversees a variety of tasks, platforms, and technologies to expand new and existing software to meet changing requirements.
• Writes automated unit tests to ensure correctness and stability.
• Provides technical guidance to ensure adherence to best practices and coding standards.
• Monitors software performance and implements improvements to optimize functionality.
• Analyzes technical challenges and provides innovative solutions to enhance software quality and efficiency.
• Collaborates with cross-functional teams to ensure seamless integration and deployment of software solutions.
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives.

• Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred.
• Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases.
• Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s).
• Software engineering and development experience or a related job.
• Experience in application design, software development, and automated testing.
• Experience in object-oriented design and coding with variety of languages.
• Experience in distributed (multi-tiered) systems, algorithms, and relational databases.
• Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories.
• Experience in automation testing and documentation (i.e. automated, functional, and performance).
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.