Account Manager

Skip To Job Description Help us stand out as the most reliable and precise system in the fight against fraud. Snappt has radically simplified trust in financial documentation with its cutting-edge document fraud detection system. The solution, first launched in 2019, has already transformed the property management industry and is trusted by eight of the top ten property management companies. This reflects the system's ability to reduce risk substantially. Snappt's success in the market has attracted over $100M in funding from leading Fintech investors. With a Net Promoter Score of 61+, Snappt is one of the highest-rated Fintech companies in the world.   We are Proud of our Benefits 100% employer-paid medical for employees, 50% for dependents (based on Gold plan pricing) Open PTO 50% 401k match up to 6% for a total max employer contribution of 3% (eligible to contribute after six months of employment) 12 weeks paid parental leave, plus an additional two weeks part-time at full pay to transition back to work. Annual Retreat at a resort just to get to know each other Company recognized Holidays New Year's Day Martin Luther King Day Presidents Day Memorial Day Juneteenth Day Independence Day Labor Day Indigenous Peoples Day Veterans Day Thanksgiving Native American Heritage Day Christmas   Account Manager Remote Full Time Customer Success Mid Level Share TL;DRSnappt is in need of a driven and curious Account Manager in the Northeast or Southeast regions to join our expanding Customer Success organization. In this role, you will be responsible for onboarding new clients, driving product adoption, and ensuring customer satisfaction. You will play a crucial role in retaining customers and building long term relationships.Who we areWe are a Series A, well-funded tech startup that is kicking ass and taking names. In just four short years, we have captured nearly 10% market share… because our fraud detection technology is saving our customers millions, soon to be billions of dollars.We are an entrepreneurial-led organization, passionate about building a company with awesome people and a relentless focus on the customer. And as cliche as it may sound, we walk the walk and stand behind our Core Values and how we treat one another.We are a team of around 100. If you’re like us and think you have what it takes to join us, keep reading!What we doSnappt is on a mission to bring trust back to renting. As a fast-growing PropTech company, we help multifamily operators stop fraud before it happens and approve renters with confidence. Our Applicant Trust Platform™ combines advanced AI and human expertise to make leasing fair, transparent, and secure. Trusted by many of the top names in multifamily, Snappt is redefining how the industry protects communities and makes smarter, safer leasing decisions.At Snappt, our values guide how we work and how we win together. We aim to Be Kind in every interaction, knowing collaboration thrives on respect. We Live Curiously, asking questions and experimenting fearlessly to drive innovation. We Embrace Play, because creativity flows when we make space for joy. And we always Give a Sh!t, holding ourselves to the highest standards and caring deeply about the outcomes we deliver. These values fuel our culture and make Snappt a place where big challenges are met with bold ideas and real impact. Who you areYou are passionate; you throw your energy and conviction into the work you do.  You are naturally curious; you have an innate desire to understand people and help solve their problems.You are collaborative; you thrive in environments where people work together to create winning solutions.You have a commitment to self-development and personal growth; you pursue your personal and professional interests with energy and enthusiasm.You assume positive intent; you believe your teammates and customers come from...