Payment Lifecycle Specialist

Embark on an exciting journey at JPMorganChase, where your role will be pivotal in managing complex cash movements and funding for demand deposit accounts. Your expertise will be crucial in ensuring seamless trade processing across all asset classes, while your exceptional problem-solving skills will drive operational efficiency and innovation.

As a Trade Lifecycle Specialist IV within JPMorganChase, you will play a pivotal role in managing moderate to complex tasks related to cash movements in and out of client accounts and preparing funding for managed demand deposit accounts. Your work will have a significant impact within your team, ensuring all trades are processed on respective platforms across all asset classes. You will leverage your expertise in a variety of work processes, applying advanced knowledge of policies and procedures to solve non-routine problems. Your role will involve working on escalated assignments, requiring you to apply problem-solving techniques and improve existing processes. Your ability to actively listen, manage internal stakeholders, create presentations, and initiate process improvements will be key to your success in this role.

Job Responsibilities:

• Ensure investigations and transactions are processed in accordance with documented procedures
• Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
• Process Manual instructions received on fund / wire transfers for global currencies.
• Analyze information to determine accuracy and completeness of data.
• Assist in the training/education of other members in job functions/procedures relating to the unit.
• Process any required back-up tasks relating to production, identifying ways to improve current work practices.
• Review, research and pass manual entries to resolve Funds transfer inquiries.
• Interact with Clients or Client Service team as and when required to provide or receive update on wire transfer inquiries.
• To work with minimum supervision and act on own initiative to identify tasks to be undertaken.
• To participate in the rotation of functions within the group ensuring no degradation to work flows.

Required Qualifications, Skills and Capabilities:

• Graduate with good academic record.
• Experience and a working knowledge of various aspects of International Payment Processing Operations. 
• Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
• Excellent written & oral communication skills in English.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• An acute client focus with a good analytical approach.
• Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word.

Preferred Qualifications, Skills and Capabilities:

• 2 years of experience in a back-office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
• Working Knowledge of ISO or SWIFT & international payment conventions & practices is preferable.