Packaged/SaaS Application Architect

Job Description

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com

We are looking for a Workfront Administrator to join our team and support the implementation and optimization of Adobe Workfront solutions for global clients.

In this client-facing role, you will collaborate with stakeholders to understand business needs, configure workflow solutions, and improve business processes through cloud-based technologies. You will act as a trusted partner throughout the implementation lifecycle, helping clients maximize the value of the Workfront platform.

This position is ideal for someone who enjoys combining technology, process improvement, and client interaction in a collaborative and dynamic environment.

Key Responsibilities

• Implement and configure Adobe Workfront solutions for client engagements.
• Analyze business requirements and recommend workflow solutions aligned with client needs.
• Design and document business processes and functional requirements.
• Act as the primary functional point of contact for clients during implementations.
• Participate in client meetings, workshops, product demonstrations, and user training sessions.
• Collaborate with cross-functional teams to ensure successful solution delivery.
• Support testing activities and validate solutions against business requirements.
• Prepare clear and structured documentation throughout project execution.
• Identify opportunities for process optimization and continuous improvement.
• Build strong relationships with stakeholders while ensuring high-quality customer service.

• 1–2 years of experience in Workfront administration, workflow management systems, or similar platforms.
• Experience with cloud-based solutions.
• Experience in business process design, documentation, or process improvement.
• Previous experience as a QA Analyst or in detail-oriented roles is a plus.
• Strong analytical and problem-solving skills.
• Excellent customer service and stakeholder management skills.
• Advanced English proficiency (written and spoken).

Preferred Qualifications

• Experience implementing Adobe Workfront.
• Knowledge of workflow automation and project management methodologies.
• Experience delivering client-facing implementations or consulting projects.
• Experience facilitating user training sessions.
• Familiarity with testing methodologies and quality assurance processes.

Skills for Success

• Business Process Analysis
• Workflow Management
• Client Relationship Management
• Communication
• Documentation
• Problem Solving
• Attention to Detail
• Collaboration
• Organization
• Continuous Improvement

Additional Information

• This role may require occasional travel based on client implementation needs.

Join us and help organizations transform the way they manage work, collaboration, and business processes through innovative workflow solutions.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.