Operations Support Representative
At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Operations Support Representative | World Fuel
Location: Dubai, UAE
Join a global leader in energy and marine logistics at an exciting time of growth in the Middle East. We are seeking an Operations Support Representative to play a critical role in supporting marine fuel delivery operations across the region. This position offers the opportunity to work in a fast-paced, international environment where no two days are the same.
Working closely with commercial, suppliers, vessel agents, and customers, you will help ensure the safe, efficient, and timely delivery of marine fuels while delivering exceptional service to both internal and external stakeholders.
What You'll Do
Coordinate with vessel agents, suppliers, and stakeholders to support marine fuel delivery operations.
Monitor and manage shipping activities to ensure timely and efficient execution of bunker transactions.
Provide operational support to the commercial sales team throughout the customer lifecycle.
Maintain accurate and complete documentation for all bunker and marine fuel-related activities.
Build and maintain strong working relationships with suppliers, traders, brokers, and industry partners.
Analyze vessel schedules and future itineraries to identify operational efficiencies and optimize delivery planning.
Ensure compliance with company purchasing policies, procedures, and operational standards.
Monitor market activity and prepare reports on industry trends and developments.
Support bunker fuel quality assurance and validation processes.
Proactively identify and resolve operational challenges while maintaining high service standards.
Participate in a 24/7 operational environment, supporting customers and stakeholders as needed.
What We're Looking For
Experience in marine fuels, shipping, maritime operations, supply chain, logistics, or a related industry.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving capabilities.
Experience working with suppliers, vessel agents, traders, or brokers is preferred.
Ability to remain calm under pressure and adapt quickly to changing circumstances.
Proficiency with Microsoft Office applications and operational systems.
Why Join Us?
Be part of a global organization with a strong presence in the marine and energy sectors.
Work alongside experienced professionals in an international and collaborative environment.
Gain exposure to global shipping and marine fuel markets.
Contribute directly to operational excellence and customer success.
Enjoy opportunities for professional growth and career development.
This role is ideal for a detail-oriented operations professional who thrives in a dynamic environment and enjoys solving complex logistical challenges while delivering exceptional service.
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