Representative Customer Service | UFH Heart and Vascular Whetstone | Full-Time | Days

Overview

Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff.

Qualifications

Required Education: High School Diploma or GED.Preferred Education: Completion of a Medical Terminology course.  Necessary Skills:  

Strong verbal and written communication skills.  Ability to manage stressful situations with professionalism and courtesy.  Basic knowledge of medical terminology.

Required Experience:  

1 to 2 years of customer service experience.

Preferred Experience:  

2 years of customer service experience within a healthcare-related industry.

Patient Demographics:  

Serves all age groups.