Associate Program Analyst I

Proofpoint
Saipan, Northern Mariana Islands · Northern Mariana IslandsAnalyst$70k–$125kPosted Jul 25, 2026
Skip to main contentProofpoint uses cookies on this site to improve performance, for analytics and for personalization. Please see our Cookie Policy for details and information on how to adjust your cookies settings.  As a candidate for employment at Proofpoint, your personal data can be processed as described in our Privacy Policy.DeclineAccept CookiesSign InAssociate Program Analyst I page is loadedAssociate Program Analyst IApplylocationsSaipan, Northern Mariana Islandstime typeFull timeposted onPosted Todayjob requisition idR14516About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.How We Work:At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovateResponsive to feedback, challenges and opportunitiesAccountable for results and best in class outcomesVisionary in future focused problem-solvingExceptional in execution and impactThe RoleThe Associate Program Analyst is an entry-level role that supports the delivery and ongoing operation of customer data protection and compliance programs. Working under the guidance of experienced analysts, consultants, and subject matter experts, the Associate Program Analyst performs routine monitoring and triage, maintains accurate program documentation, completes assigned service & change requests, and supports reporting and analysis.This role is designed to build foundational knowledge of information security, data protection, customer operations, and policy administration through on-the-job training, coaching, and progressively more complex assignments. As an Associate Program Analyst, you will support the day-to-day delivery of customer programs while developing the technical, analytical, and professional skills required for progression within Applied Services. You will work within established processes and escalation paths and contribute to reliable and timely customer outcomes.Your Day-to-DayPerform daily monitoring and initial triage of supported customer systems by following documented procedures, playbooks, and escalation criteria.Identify and escalate notable activity to senior team members or customers for further review, in accordance with established processes.Open, update, complete, and close service & change requests and other assigned work items accurately and on time.Maintain customer documentation, case notes, trackers, and operational records to support program continuity and auditability.Collect, organize, and validate data for recurring reports, metrics, quality reviews, and basic trend analysis.Assist senior team members with gathering information and documenting business requirements for program, policy, and service enhancements.Support policy configuration, testing, implementation, and validation activities.Participate in quality assurance reviews and make corrections based on feedback from senior analysts, consultants, and supervisors.Communicate clearly and professionally with internal stakeholders and, when assigned, with customers using approved communication standards.Assist the team in meeting customer service-level agreements, operational targets, and quality expectations.Follow Proofpoint security requirements, including applicable ISO 27001 controls, policies, and procedures.Complete assigned training, certification, and development milestones and apply learned skills to progressively more complex work.Participate in an after-hours or weekend on-call rotation after...

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