The primary responsibilities of this role include –
- Ensure adherence to Company Policies and Procedures
- Manage Cash Application - Validations and execution of transactions with accuracy and timeliness
- Analysis of Unapplied/Unallocated Cash – Research and Analysis of aged unmatched transactions and Suspense Account and Unapplied/Unallocated Cash
- Analyze and research on open queries assigned as per designated portfolio
- Research and Analyze Insurance documents for query management
- Provide excellent customer service to all stakeholders [External and Internal]
- Provide the relevant accounts receivable reports on a daily/ weekly/ monthly basis
- Ensure the assigned task completion in accordance with the SLA and company standards
- Knowledge and expertise in the insurance finance [London Market experience preferred]
- Provide support to team members in absence of primary resources
Collection background and understand the collection strategies, have prior experience of talking to brokers, follow up for debt collection and have the understanding of reading sign slips, endorsements. Experience in Lloyd's Insurance Market will be an added advantage. Ensure adherence to Company Policies and Procedures Analysis of Unapplied/Unallocated Cash – Research and Analysis of aged unmatched transactions and Suspense Account and Unapplied/Unallocated Cash Analyze and research on open queries assigned as per designated portfolio Ensure the assigned task completion in accordance with the SLA and company standards
- Commerce Graduate with at least 2+ years of experience [Insurance Domain + OTC]
- Sound understanding of end-to-end OTC cycle and Accounts Receivable
- Comprehension skills – should be able to read, interpret business documents
- Minimum 1 year of experience in Cash Application and Unallocated/Unapplied payment handling
- Good communication & business writing skills. Ability to liaison with multiple departments/stakeholders
- Knowledge of Daily, Weekly & Monthly reporting is preferred