Records Specialist

USA-Boston-MAFull-timePosted Jul 30, 2026

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.


As a Records Associate, your role is to assist in the effective management and organization of records within the organization. You will play a key part in maintaining accurate records, both physical and digital, and ensuring their proper storage, classification, and retrieval. Your responsibilities will include entering data into the records management system, categorizing records based on established guidelines, and supporting the team in routine audits to ensure data integrity. As a vital member of the records management department, you will collaborate with colleagues to fulfill record requests promptly and contribute to the implementation of records management policies and procedures. Your attention to detail and adherence to data protection and privacy regulations will be essential in safeguarding sensitive information and maintaining compliance. Your dedication to maintaining an organized and efficient records management system will support various departments in accessing crucial information, ultimately contributing to the smooth functioning of the organization.

RESPONSIBILITIES 

  • Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database 

  • Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

  • Perform regular inventory of files stored at client facilities, or offsite storage vendors 

  • Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment  

  • Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content 

  • Prepare reports related to the activity of the Records Department 

  • Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries 

REQUIREMENTS 

  • High School Diploma or GED  

  • 1 years file, records, imaging/scanning experience 

  • Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems 

  • Strong verbal and written communication skills 

  • Detail oriented and attention to detail and accuracy 

  • Good organization skills with ability to manage multiple tasks 

  • Ability to life or move 40 lbs. or greater 

  • Ability to walk, bend, kneel, stand or sit for an extended period of time 

  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. 

The Compensation range for this role is up to 22.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.  

 

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