Team Leader of Client Legal
Location: Copenhagen, Denmark
Department: Legal Real Estate
Hybrid after probation - 3 days onsite
Vacancy type: Full time, Permanent (Monday to Friday, 37 hours per week)
The position
The Team Leader will provide practical leadership and day-to-day coordination within the team, ensuring client service delivery is efficient, accurate and compliant. This role will support the smooth running of a client portfolio, guide team members on operational matters, and help maintain strong working relationships with clients, intermediaries and internal stakeholders.
Your responsibilities
Operational
Coordinate and support the day-to-day administration of a portfolio of real estate clients
Execute on your own dedicated clients
Work closely with the team to ensure client matters are progressed accurately and on time
Act as a director in client entities, and in owners association boards.
Act as a key point of contact for workflow allocation, prioritisation and operational support within the team
Support the team through process or systems changes in a positive and constructive manner
Ensure all statutory returns are prepared, reviewed and submitted within required deadlines
Take ownership of additional tasks and client administration as required, using initiative and minimal supervision
Communicate openly and professionally with clients on a regular basis
Conduct meetings, prepare minutes and resolutions, and complete related administration tasks
Maintain client records and documents accurately
Contribute ideas to improve efficiency, service delivery and day-to-day processes
Ensure invoices are prepared accurately and on time
Support general financial performance targets
Commercial
Support the client take-on process and assist with the handover of existing clients where required
Promote CSC Real Estate services to existing clients, prospective clients and professional advisers
Assist with preparation of fee proposals and support new business opportunities
Support client relationship management and contribute to business development activity
Review and collect aged debt
Build and maintain good relationships with clients, suppliers and colleagues
Help develop client relationships to increase the range of CSC services used
People
Facilitate a pleasant, professional and engaging working environment
Monitor personal performance against objectives and development targets
Be approachable and accessible to team members, providing guidance, coaching and assistance
Ensure time is recorded accurately so client work is properly billed
Develop technical knowledge of real estate structures, internal systems and processes, and share this knowledge with colleagues
Your profile
- Proven experience in a similar real estate or corporate services role
- Ability to work independently, use initiative and manage multiple priorities
- Commercially aware with a strong client service mindset
- Strong academic background
- Specific experience in a Real Estate environment is a benefit
- Strong knowledge of local legislation and corporate governance requirements
- Good leadership and communication skills, with the ability to support and guide colleagues
- Interest in playing with AI, 365 tools and other tech which may improve deliveries etc.
- A proactive, committed and solution-focused approach
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