Suite Attendant | Part-Time | Iowa Cubs (Principal Park)

Welcome page Returning Candidate? Log back in! Suite Attendant | Part-Time | Iowa Cubs (Principal Park) Location US-IA-Des Moines Job Post Information* : Posted Date 5 days ago(7/16/2026 3:10 PM) Job ID 2026-33315 Location Name Iowa Cubs (Principal Park) Category Concessions / Premium Seating Type Regular Part-Time Location : Location US-IA-Des Moines Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 50309 Location : Address 1 Line Drive Job Post Information* : Post End Date 10/16/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.  Position Summary The Suite Attendant is responsible for the setup, maintenance, execution, and teardown of advanced and event-day food and beverage services, including bartender service if required, for Principal Park suites. The employee is responsible for overseeing their assigned suites or other private event location(s) during events. Employees must provide excellent guest service and maintain excellent attendance. Availability to work a regular event-based schedule (Icubs schedule), including days, nights, weekends and holidays, is required. This role pays an hourly rate of $14.00 and is tip eligible (per CBA). Benefits as per the union agreement. This position will remain open until October 16, 2026. Responsibilities Demonstrate ability to meet the company standard for excellent in the areas of guest service –Assists the Premium Services Manager as required in preparation for the event, including stocking Suite and Bar products; following opening and closing procedures; and maintaining the cleanliness and organization of the Suite Pantry and Bars and other storage areas, along with other assigned tasks.Maintains current “tickets” for designated suites as orders are placed. Presents accurate final checks to the guest. Accurately report client orders and appropriately add tax & service charge.Responsible for serving meals to guests or replenishing food for buffet service. Checks all food & beverage delivered to clients for accuracy and quality.Read and comprehend complex documents, including Banquet Event Orders (BEOs), for the purpose of setting up guest events with proper linen, dishware, glassware, and flatware & executing service as stated on the contracted event menu & event timeline.Serve beverages, including alcoholic beverages, responsibly to guests. Accurately accounting for all alcohol served with a proper transaction. Ensure proper guest identification / age in accordance with local/state/federal regulations, ensuring no sale to minors. Communicates “last call” in designated suites. Reports and communicates cut-off needs as required.Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.Check guest’s ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as necessary.Maintains positive and productive daily interactions with co-workers. Meets the company uniform standards as well as maintaining a well-groomed appearance. Report any escalated safety, service, health, or guest intoxication concerns to management...