Security Officer Customer Service Patrol
Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Full Time Customer Service Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Patrol Unarmed Professional at a dynamic technology, media, and telecommunications location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment through outstanding customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every security-related responsibility.
Position Type: Full Time
Pay Rate: $21.42 / Hour
Job Schedule:
DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PMWhat You'll Do:
- Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a technology, media, and telecommunications location.
- Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
- Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, entry points, and the business perimeter to help deter unauthorized activity.
- Monitor access points and report unusual conditions, access concerns, hazards, and maintenance issues to appropriate site contacts and/or supervisors.
- Complete accurate patrol logs, incident reports, and other required documentation in accordance with Allied Universal and site-specific procedures.
Minimum Requirements:
- At least 6 months of security-related experience is required.
- A guard card or license is preferred.
- CPR certification is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.