Head of Strategy and Operations, SPIN
BNY • Strategic Partnerships, Investments & Innovation (SPIN) • New York, NY
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Head of Strategy and Operations, SPIN to join our Strategic Partnerships, Investments & Innovation (SPIN) team. This role is in New York, NY.
About the Team
The Strategic Partnerships, Investments & Innovation (SPIN) team sits at the center of BNY’s AI transformation. SPIN partners with business platforms across the firm to identify high-value workflow challenges, design AI-forward solutions, and help build the capabilities needed to sustain and scale those solutions. The team is growing and expanding influence, creating a unique opportunity to shape how one of the world’s largest financial institutions leverages AI to transform the future of work.
In this role, you’ll make an impact in the following ways:
- Design and operationalize the team’s strategic book of work, creating scalable processes, reporting frameworks, dashboards, and governance mechanisms that provide leadership with real-time visibility into priorities, milestones, risks, and progress.
- Lead the operating rhythm of a rapidly growing organization by driving execution discipline, financial and resource management, milestone tracking, risk identification, and cross-functional coordination.
- Drive AI capability development across SPIN by overseeing training adoption, promoting AI fluency, and ensuring the team remains at the forefront of AI-enabled ways of working.
- Serve as a strategic connector across SPIN’s core functions, fostering collaboration, surfacing critical information, and ensuring alignment across stakeholders and initiatives.
- Own SPIN’s internal communications strategy, developing compelling narratives and communication cadences that showcase the team’s impact, progress, and vision across BNY.
- Partner with the Global Head of SPIN to define and shape a new organizational capability focused on enabling business platforms to transform around AI solutions through talent, organizational, and operating model changes.
- Develop the business case, partnerships, and executive alignment needed to establish potential new capabilities and scale new functions.
- Collaborate with the People teams, product teams, delivery organizations, and business platforms to accelerate AI adoption, talent uplift, and sustainable transformation across BNY.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or equivalent combination of education and experience; advanced degree preferred.
- Significant experience leading strategy, operations, transformation, or chief-of-staff functions within complex organizations.
- Proven ability to build structure, operating models, governance frameworks, and scalable processes in ambiguous and rapidly evolving environments.
- Experience partnering across multiple business functions and senior stakeholder groups to translate strategic objectives into measurable outcomes.
- Strong understanding of organizational transformation, talent strategy, change management, and workforce enablement initiatives.
- Familiarity with financial services, AI-driven transformation, technology-enabled operating models, or large platform-based organizations.
- Exceptional communication, storytelling, and executive presentation skills.
- Demonstrated success building trusted partnerships across business, technology, talent, and operational functions.
Leadership Requirements
- Proven leadership presence and executive credibility with the ability to influence stakeholders from frontline teams through C-suite leadership.
- Experience leading through ambiguity, inspiring teams, and driving organizational change in high-growth, transformational environments.
- Ability to balance strategic vision with operational excellence.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune, 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $400,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.