Order Dispatcher - Room Service - Mandalay Bay
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an Order Dispatcher for Room Service at Mandalay Bay, you will serve as the critical communication hub and air traffic control of our private-luxury dining division, orchestrating the flawless distribution of premium meals and VIP amenities directly to our guest suites. Going far beyond simple order-taking, you will operate with absolute precision and speed to expedite orders, keeping our talented culinary team and in-room delivery servers in perfect, real-time sync. By maintaining an immaculately organized dispatch station and monitoring every delivery window with meticulous care, your backstage coordination will ensure every in-room culinary experience arrives beautifully hot, flawlessly accurate, and reflective of our premier hospitality standards.
THE STARTING RATE: $23.0083 Hourly
THE DAY-TO-DAY:
Receive and distribute order to Food Servers evenly and efficiently; fire order through Micros computers to kitchen lines for timely pick up
Answer phone with professional manner
Log all food service runs; add up total hours of service personnel for payroll and budgeting purpose at the end of each shift
Help guests if they need expedited service due to an emergency
Answer questions the guest may have in a courteous manner and advise of time of delivery when applicable
Maintain excellent working relationships with Food Servers, Runners, Bus Person, and other fellow employees
Maintain all safety and sanitation standards
THE IDEAL CANDIDATE:
Work varied shifts, to include weekends and holidays required
Must be 21 years of age or older
High School Diploma, GED, or equivalent required
2+ Years of Prior Relevant Experience preferred
Previous Experience as a Food Server, Food Runner, or Busperson in a High-Volume restaurant preferred
Previous experience as an Order Taker for Room Service or a similar resort setting preferred
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14081
Are you ready to JOIN THE SHOW? Apply today!