Data Center IT Operations Manager

Empowering a culture of safety, security, and compliance in all aspects of data center activities Leading and managing a team of high-performing individual contributors and their ongoing talent development Managing and overseeing data center site services, logistics, and deployment Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels Analyzing production operations and initiate corrective actions to ensure operational stability Initiate and establish quality standards for the data center teams and manage those initiatives through to completion. Lead through change by bringing clarity, generating energy, and delivering success Embody our culture and values. High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience 3+ years people management experience These requirements include, but are not limited to the following specialized security screenings: Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 15+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 17+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience 5+ years' people management experience Demonstrated experience managing and developing Technical Managers and frontline leaders within Deployment and/or BreakFix organizations Demonstrated data-driven and strategic mindset, with demonstrated use of KPIs, analytics, forecasting, and operational metrics to drive business outcomes Experience with operational excellence, root cause analysis, continuous improvement, reliability engineering, and large-scale operational systems Demonstrated ability to lead across organizational boundaries and view Deployment, BreakFix, Engineering, Facilities, Supply Chain, and Construction as a single integrated operating system Experience in hyperscale data centers, advanced manufacturing, industrial automation, aerospace, robotics, or other high-volume mission-critical environments Demonstrated ability to scale teams, develop future leaders, and drive transformational change through automation, standardization, and innovation